Grubhub: Food Delivery

Grubhub

About this app

Grubhub is changing the food delivery game. Hundreds of thousands of restaurants, groceries, and exclusive deals for our regulars—one of which could be you. But the real play: No delivery or service fees on restaurant orders over $50. Seriously. Just more of the food you love without the fees that turn bigger orders into bigger costs.

SAY GOODBYE TO DELIVERY AND SERVICE FEES ON $50+ RESTAURANT ORDERS
You read that right. No delivery fees. No service fees. No more fees on restaurant orders over $50. Whether you’re ordering for your family, hosting friends, or placing a group order, Grubhub makes it easier to order more without worrying about fees at checkout. Learn more at bit.ly/GHEatTheFees

ORDER FROM HUNDREDS OF THOUSANDS OF RESTAURANTS
We have what you want, from local restaurants to the chains we all know and love. Think: Taco Bell, McDonald’s, KFC, Pizza Hut, Popeyes, Papa John's, Burger King, Dunkin’, Starbucks, Buffalo Wild Wings, Chipotle, Wendy’s, Jersey Mikes, Jimmy Johns, Panda Express, Arby’s, Panera Bread, Shake Shack, and more.

French fries, pizza, burritos, burgers, sushi, donuts—okay we’re making ourselves hungry, now. What we’re saying is that we have it all. And if you ever need guidance for your next meal, check out our restaurant ratings and reviews. Then, just pay your way (minus the delivery and service fees on $50+ restaurant orders) with credit cards, PayPal, Venmo, Amazon Pay, cash app, and gift cards.


GET IN ON THE EXCLUSIVE OFFERS
The key is Grubhub+. Sign up for unlimited $0 delivery fees and lower service fees on eligible orders—on top of no delivery or service fees on $50+ restaurant orders—and enjoy exclusive offers and rewards as a Grubhub+ member.* Try Grubhub+ free for 30 days, then level up for just $9.99/month. We promise: Food tastes better when you spend less on delivery.

TRACK DELIVERY IN REAL TIME
Grubhub puts your delivery on the map. Track eligible orders in real time, from the restaurant to your front door, and know the moment your meal arrives. Every delivery is a special delivery with Grubhub.

COUNT ON THE GRUBHUB GUARANTEE
We want you to get the best available prices compared to prices available though an eligible Grubhub competitor, or we’ll make it right. Enter: the Grubhub Guarantee. If a lower price is found on another platform for an eligible order, we’ll issue you the difference in Grubhub credits and provide a $5 credit toward your next order. See details at grubhub.com/guarantee

GET SUPPORT WHEN YOU NEED IT
Burning questions? Delivery crisis? Grubhub customer support is here for you 24/7.

*$0 delivery fees only apply to eligible delivery orders from Grubhub+ merchants that meet the subtotal minimum (before tax, tip, and fees) on the applicable menu page or otherwise indicated on the Grubhub platform. Grubhub+ is an automatically renewing membership service requiring recurring payments. After your free trial ends, your free trial will convert to a paid Grubhub+ membership and Grubhub will automatically charge you each month at the then-current rate (currently $9.99) plus tax until you cancel. See terms: https://lp.graubhub.com/legal/plus/

Ratings and reviews

I'm going out of my way to write this. I had an order recently that got miss delivered. No picture for the order just a red screen. I issued my request of didn't receive food and wanted redeliver. Got instant credit instead. I was fine with it, but then I tried to order again today. I'm exhausted from the hassle. I tried to use my credit on 4 different stores and got one message. "Sorry we cant combine two or more payment methods." Try doordash instead never any issue like this.

I wish I could include screenshots of interactions with the customer service. Firstly, on their app is nowhere to report missing items 👎 with that said, I emailed them the evening our order was missing items and included a pic of the receipt. That was on 10/29. Today I finally got a response that said because THEY took too long to respond they could only offer a $5 credit. Very poor customer service!!!

The app isn't the issue it's the service itself. They need to update their system to what DD uses or something similar. They are so slow it takes 2 hrs to get an order from a place that's 10 minutes away. Yeah I can get it myself but not the point. I'm not always able to get out and I'm willing to pay for it to be delivered to me and I actually tip well. Drivers get lost or take weird ways to get to my house and it takes them longer. Just annoying. They don't care which is why I'm cancelling.

What’s new

We kneaded the dough, sprinkled in some fixes, and delivered a fresh batch of updates. Time to satisfy your cravings.