Great when it works... But if it doesn't they've got your money, and you've got no food. Ordered tonight - it charged my card and then said "Oops, couldn't confirm payment". My bank confirmed it! They have no customer service number that I could find. All I could do was submit a support ticket, to which they'll respond in 48 hours. I'm hungry now!
Menus are sometimes not in sync with the restaurants which can cause problems and the rating systems for the food experience and the Dasher are not clearly distinguished. Making changes or cancelling orders can be difficult. Overall good app but needs refining. The DD service is great - you can order from anywhere, not just within a km or two.
Very cool I love this service! I love the idea of getting hot soup at my front door when I'm too sick to go out or cook for myself.... or too hungover....or too busy binge watching something, lol.... We also use it at work for departmental lunch meetings....The food always comes a little bit earlier than expected, and the drivers are super polite. I fux with Dashers!!✊❤ The app is cool too!
Like the concept. Needs some quirks worked out. Biggest pet peeve right off the bat, that they ask for tip before the food even gets ordered. Would you tip a waiter before you sit down? No. This makes no sense and they ignore multiple suggestions regarding this. Promo codes also never work. Always an error message. Frustrating. I would use this service exclusively if it was improved. For now I use it only when others don't offer certain restaurants.
Confusing and misleading Tried this service out and my order was incorrect. It didn't add all my items so I ended up with a delivery order for one $5 item. Won't use again after the misleading service fee and delivery fee
So far, I've not had any problems, it does what I need and when-ish. Their "food in less than 45 minutes" advertising is a little misleading though, as it usually takes over an hour for delivery. But it is what it is.
DoorDash, the most advanced delivery system on Earth, has a brand new look and bold new set of features. Whether you’re pulling up your favorite place or looking for a new local flavor, our app delivers.
Good food finder. Find: Pizza Hut KFC McDonald's Subway Burger King Starbucks...