Mostly good communication and close to time expected. Biggest complaint would be fresh fruit which has not been chosen to my standard, even having a few moldy strawberries in one package. I just avoid ordering fresh fruit now.
Says their fastest order is 12 minutes, says gets orders instantly the same day hence the name instacart. So i spent an hour shopping on their website to be told at checkout that my order would not be instant or even today. Called and knowbody cared they just said sorry you can schedule an order for the future days we are too busy goodbye. What a waste of time
Very disappointed. Placed a order and it was supposed be delivered in 1 hour. Next thing I get a message saying they're running late so it'll be 3 hours later. Then I get another message saying it won't be delivered until 9pm the NEXT DAY!!!! I was shocked. Totally doesn't make sense. Cancelled the order went to the store myself! Uninstalling!
I've always had a great experience with this app. All of the shoppers I've had are very helpful in making sure I get the closest thing possible to what I asked for. Would recommend to anyone who is interested in having your groceries without the fuss of getting to the store.
Could not download, said I needed 31.03 mb space yet at the very bottom website description here says its 19.13 mb ??? Not enough gen info online first. I looked first, I read 35.00 min order pay 3.99 and a tip. I get app , read14.99 mo or 99.00 a year, first order is free. Also high pressure sales tactics, buy before 99.00 goes to 149.99 or something. NEED PUT COSTS ONLINE BEFORE I ERASE ALL MY APPS TO GET THIS LYING B.S. Also seems like del. folks liked the work until they changed it to being horrible to work for now. This is USA, treat your workers better !
The quality of the produce received was mediocre, at best: overly ripe avocados, split carrots, bruised apples, overly ripe bananas 2 of the 3 CSR with whom I spoke were friendly and helpful; the 3rd was an absolute horse's a$$ - rude, aggressive, didn't listen. I <> give them a second chance... The jury's still out...