I hate grocery shopping But this makes it enjoyable and so far, the shoppers have done a great job picking out great looking produce and meat. Very nice!
Works Great I love having my groceries delivered. I had a problem last week and they refunded the amount of the problem items. Great customer service!
Epitome of good customer service The customee service is amazing, the shoppers are usually fantastic. One time one of the shoppers was looking at my Amazon packages outside before knocking and I reported it. While this is not the companies fault by any means they did give me 2 free deliveries and 10$ and asked if I would like to file a formal complaint which could result in the loss of his job. I did not want that however their personal emails and quick responses were amazing and they really cared.
Fast, friendly and accurate! This service is great! I work crazy hours so going to the store is exhausting. There are times when the store I order from is out of something I ordered but if the possible replacement isn't available they are very good about verifying other options. The prices are relatively close to in store, so really it's just the tip(10% of the order) and delivery fee which is usually under $5, it's a great deal!
Great app, but things to know The real cost of using the app is in a general markup over the price you'd see in the store. The more you spend, the more you pay for the personal shopping service and delivery (which makes sense). It's still a great service that saves me time (and time is $) and offers an alternative to the headaches of going to Costco at busy times (even if it does cut into some of the savings you get from shopping at Costco directly).
Great for relocation! Just moved to a new city, wasn't familiar with the area and in dire need of groceries. Plus I have a newborn. Instacart to the rescue. And customer service is fabulous -- I gave feedback about packaging fresh baked goods, not expecting anything, and they offered to redo and replace. And delivery was going to be on them. Maybe ppl expect that these days, but it was their suggestion, not mine. You'll pay more if some stores mark up, and you also have to tip, but the service is high quality and worth it.
- Bug fixes and performances improvements
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