McDonald’s UK

McDonald's UK

About this app

Download and place your first McDonald's order in restaurant, drive thru or delivery using the My McDonald's App. Ordering has never been easier with our new McDelivery feature. Or, if you prefer, why not have your order brought to you with Click & Serve? Available any time of day, with many restaurants open 24/7!

Exclusive App Offers
Fancy a cheeky mid-week treat? Check out our range of food offers available exclusively on the McDonald’s app.

McDelivery®
Need a night off cooking? You can now order McDonald’s delivery through the McDonald’s app!

Order Ahead
Want to make your breakfast AND your 9am train? Order ahead with the McDonald’s app to make picking up even easier.

Click & Serve
Want to park up and get your order brought over to your car? Park in a Click & Serve numbered bay, enter your bay number into the app and we’ll do the rest.

Table Service
How about a little bit of ‘me time’ with Table Service? Place your order through the McDonald’s app, relax and let us come to you.

Ratings and reviews

I've had many issues over the years I've been using the app, from frequent crashes to it being unable to add cards to the account. My most recent experience, however, got me the most frustrated. I was on my home and wanted to pick up dinner from the mcdonalds closest to my house, however, because I went past one of their other locations, the app switched the order location forcing me to have to travel back to pick it up. Their app is subpar what I would expect from such a large company.

For such a big company its terrible. Im also shocked to see it so highly rated. Constantly experiencing technical issues. If you have 4 phones in your house all will be a different version with different options and all say up to dates. Certain pages don't work properly, checkout almost always takes 3 plus attempts. I also work in IT support and their IT/Customer support (who I've heard are amazing to work for) are absolutely awful, and if I was to treat my customers like that I'd be sacked.

Glitchy, will sometimes loose track of orders. No easy way to see previous orders. Points are a good idea but when used, the restaurant regularly forgets the redeemed item or includes it but forgets a paid item. With no easy way to report mistakes, I could not recommend this app, even with the points system. This is based off my experience with at least 10 orders through the app over several months.