
Shane Loseby
I've been using this app for almost 8 years I guess, ever since I became an ING customer. It was a solid app up until the decision to add advertising into it. Ever since then, it's been slow as anything. Just today I logged in and it took nearly a full minute to load up my balances. It's a real shame what's happened to ING Australia. It used to be an amazing bank that suited my lifestyle perfectly (travel features, solid app, good interest rates). Now we're here :(
52 people found this review helpful

Ja Wong
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accounts blocked for three (3) months, no info of what to do next despite completing tasks in account mail section, wasn't told the photo id had to be resubmitted so sounded like a scam even though have had accounts for at least fifteen (15) years. Any info they did send was completely generic with info for all their accounts that were available. 'Change pin' shows as 'change name' and 'forgotten pin' shows as 'processing'.

Gilbert Onyett
Impossibly complicated and unfriendly piece of crapp! Near impossible to navigate without accidently logging out. I never had these problems with my previous ING-based smartphones. Haven't you heard of "KEEP IT SIMPLE, STUPID"? Running around in circles is not my idea of fun! Please remove the star from the above graphic. Awfullyl tedious !
1 person found this review helpful