myID - Australian Government

1.9
18K reviews
Government
5M+
Downloads
Content rating
Everyone
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About this app

myID is the Australian Government’s trusted Digital ID app.

Join millions of Australians nationwide in choosing myID as your trusted way to access government services. Use your myID for a secure and convenient way to prove who you are when accessing government online services. It’s like the 100-point ID check, but on your smart device. No sharing of your physical personal ID documents.

Access a wide range of federal, state and territory government online services with the myID app. One app to verify who you are, taking the hassle out of remembering different usernames and passwords. Once set up, you can enable your device’s biometrics security feature such as fingerprint or face for added security. This is to protect your identity and help prevent other people accessing your information.

Your personal information won’t be shared without your permission – putting you in control. myID is accredited by the Australian Government Digital ID System which strictly controls how your identity data is collected, stored and used.

Your myID is unique to you – don’t share it with others.

For more information, visit www.myID.gov.au

To provide your feedback, visit www.myID.gov.au/feedback
Updated on
Sep 30, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Photos and videos
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.9
17.4K reviews
Nina Scurr
November 23, 2023
If I could give this a big fat zero I would. After several attempts to create an account for my husband, which he requires, to access work information we are still going around in circles. it's been updated, uninstalled and reinstalled more times than I care to admit to and it just freezes, or gets stuck loading. We managed to get as far as entering drivers license information only to be told it was incorrect (which it wasn't) and couldn't be verified. Absolute garbage app, FIX IT!
24 people found this review helpful
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Marius Kloppers
November 3, 2021
Zero unfortunately not possible. Not sending out the confirmation emails to set up account at them moment. Stopped at the first hurdle. Luckily, there is NO alternative method on web browser to register. The iPhone version is even worse - geoblocked to Australia accounts only; since Australia is the world and there are none of us living abroad. What a complete piece of "brought to you by your tax dollars" piece of work. (How does one recognize the government app? It is the one that does not work.)
133 people found this review helpful
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Australian Taxation Office
November 3, 2021
Hello Marius, Thank you for your feedback! We are aware of an issue effecting myGovID registrations. Can you please contact us at support@mygovid.gov.au with the device your using and the email domain you are using.
Nox
September 18, 2023
Horrible. Used to work but now it doesn't. A few years ago I had no problem logging in and verifying my documents. But now that I'm trying to log in again after a while, I can't log in with the same email address. Everytime I keep saying I'm an existing user, it still insists on trying to make me create a new account. Now that I'm on hold with the mygovid service number, I have to wait 26 minutes. You're so incompetent and lazy to make an even slightly decent app, it's almost impressive.
3 people found this review helpful
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What’s new

Improved performance, stability and user experience.
Find out more and share your feedback at www.myid.gov.au/feedback.