Nationwide Banking App

Nationwide Building Society

About this app

Join over 5 million of our customers who are using the Nationwide Banking App for their everyday banking needs. It’s simple to get started.

Manage your everyday banking needs
Securely log-in using Biometrics or 3 numbers of your passnumber. Once signed in you can use the app to view your balances, make payments, search for transactions and much more.

Become a super saver
You can use the app to create Savings Goals, easily see what your savings interest rate is, and also make impulse savings into your account - without having to log in.

Frequently asked questions

-- I've never used the app before. How do I start?
Tap the 'Install' button on the screen to download the app. Once downloaded, simply follow the instructions on screen. From there, all you'll need are your Nationwide account details or debit card and card reader and the app will help you finish setting up.

-- How safe is the Nationwide Banking App?
Our Digital Banking promise means:

• We'll refund any money taken from your account without your authorisation
• We'll monitor & protect your account 24/7 with the latest technology
• We'll provide you with education on how to stay safe including top tips and information on the latest fraud and scam trends

(Please see our website for full terms and conditions. T&Cs apply.)

My app isn’t downloading
If your app isn’t downloading or seems to be stuck, to fix it:

1. Go to your phone’s settings and choose Apps > Google Play Store > Force stop
2. Then choose Storage > Clear cache
3. Try the update again.

You can use the app to

• View your accounts; savings, loans, mortgages, credit cards and current accounts.
• Browse our product offerings, and open new accounts
• Freeze/unfreeze your debit card
• Report lost or stolen cards
• Set up selfie authentication to pay without a card reader
• Change your passnumber
• Setup new bill payments and check existing payments (you may need your card reader for some transactions)
• Setup and track a Savings Goal
• Personalise your settings to update your personal details, get text alerts and go paperless
• Block transactions to gambling merchants

Ratings and reviews

Easy to use, everything is straightforward and it's easy to keep track of my accounts. Rated 3* because there's a few features that would be great: a pay feature would be so good like other banks do for times I don't want to carry my purse with my bank card in; and a scan option to pay in cheques, especially since all my local branches are in town centres which are a pain to get to.

I had to download the app onto a new device, and after entering all the required details, a technical error pop-up appears to either try again or check their status page ( status page reports everything is working fine). This happens several times. A week later, I tried again, and the same problem I called Nationwide was to make sure the details I entered were the same details they held on my online banking. Everything is identical to the details they hold in my online banking setup. ??

Revised down to 1 star as crashes have just not been resolved, and I was asked for the card reader to make a new payment when not at home (meaning I had to transfer to another bank and pay from there). Otherwise a good app as can do most things on it, especially replacing the irritating card reader for routine tasks like adding a payee, but often asks to delete and reinstall, or that there's a service availability issue, yet when closing the app completely then restarting everything is fine!

What’s new

This release has some minor bug fixes and improvements to keep things running smoothly.
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