Aminat Abidogun
This app is definitely the worse app on playstore. If I could give 0 star, I would have done that with a smile on my face. For weeks, I have been unable to perform any transaction on the app, everything is full of bugs that ought to have been fixed. Ordinary bank transfer, I can't do, instead you throw useless error communication to your users. The user experience is totally bad.
289 people found this review helpful
Access Bank plc
September 17, 2021
We understand how frustrating this can be. Kindly send us a mail at contactcenter@accessbankplc.com with the subject " FEEDBACK ON ACCESS MORE". Provide a screenshot of the error you encounter and at what point. Include your account number. We'll like to check this for you. Our apologies please
Robinson Samuel
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Access bank are the only forward thinking bank as regards Tech. Beautiful UI and experience. Not too chunky, not too loose. But get issues with fingerprint unlock, as it takes about a minute before responding only on this app. Regardless it's literally the best. Ps. It'd be better they work a lot on self help from the app, rather than choking up in the banks.
82 people found this review helpful
Chime Goddy
After reading so many bad reviews about this new App, i prepared for the worst. But sincerely, after the download, logging was effortless. No doubt, the App looks a little complicated because of so many functions they bundled together, I believe it needs a little bit of playing around to get used to and hopefully the fastest finger won't block your account while doing so.
225 people found this review helpful
Access Bank plc
September 27, 2021
It is delightful to hear such positive words and it’s always a pleasure to serve our users.