Darron Fry
A list of things wrong with the app: 1. Try to get a boarding pass...error message. Still sends an email saying I'm checked in, but app says I am not. And the email with my boarding pass doesn't have a barcode of any kind, so that is useless. 2. Try to update information. Screen won’t scroll up. Correctly entered phone number gets an error message saying it isn't. All required fields completed, still get an error message saying they aren't. 3. Entering birthday...all kinds of problems.
5 people found this review helpful
We’re sorry to hear about the issues you’re facing with our app. Our team is continuously striving to improve its functionality. Please contact our support team at dsolutions@flysafair.co.za with more details, and we'll be happy to assist you.
Chad Vermeulen
I don't know what my luck is with this app, but it never seems to work for me Always get errors when trying to save my card. When I update my profile, the app just ignores the changes and reverts back to default. When logging out and logging back in, I find most of my info deleted and gone. When trying to pay for flight 90% of the time it just says there's an error so I refresh but when I do that the seat I try booking is booked due to the app not realizing I've refreshed it it.
2 people found this review helpful
Cam Wilkies
This app has so many glitches, you can't add in your ID number, and I had to start my booking over from the beginning many times, then when I finally got to the booking page, it crashed multiple times then deducted money off my account for all the failed bookings, now I'm still waiting for my refund.
1 person found this review helpful
Thank you for sharing your feedback with us. We understand your frustration and appreciate your patience. The issue you've mentioned has been addressed, and we have released a new update. Please try the app again and we thank you for your support.