Brivo Access

Brivo Systems, LLC

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About this app

The Brivo Access mobile application lets you manage and administer your Brivo Access account with your smartphone or tablet. Available exclusively for the Brivo Access cloud-based access control platform.

Manage and administer Brivo Access from anywhere using your mobile device. This app seamlessly extends our Brivo access control and video surveillance platform to a smartphone, integrating door control and credential management with live and recorded video in a user-friendly application. Administrators can manage building security on the go, providing peace of mind, operational flexibility and ease of use.

Just download the app and sign in with your Access credentials. Administrators can then:

* View live video
* Review events with recorded video
* Monitor activity logs of multiple sites
* Unlock doors remotely
* Suspend or reinstate user credentials
* Create new users and assign them Brivo Mobile Pass
* Take pictures of users that automatically upload to Access

The Brivo Access mobile application for Android requires a subscription to Brivo access control. To activate mobile video surveillance an active subscription to Brivo Access Video is also required.

Ratings and reviews

App doesn't work most of the time. Constantly crashes and loses login info. As a business owner, I expected better from ADT. Even the full website is outdated and ridiculous to navigate. Definitely looking into other, more updated, options for our facility. 2025, the app is still garbage. But they know it's all we have

Not working when you have multiple locations. The drop down menu doesn't work. You need to setup 2-step authentication everything so it never actually set it up. Customer service was not helpful and I told them the app has bugs they kept telling me to reinstall the app. Oh, our doors also incorrectly labeled with spelling mistakes that they can't fix.

The app crashes on the login screen and frequently I need to reboot my phone when the app locks up. The app has an option to save your login info but it doesn't work consistently and you have to reenter your username and password 75% of the time which is super annoying especially since you are given the option to save your login info to the device and there is also fingerprint login access option. Once you get past the login issues the app works fine and does what it's supposed to.

What’s new

Bug fixes and improvements