CCC Mobile™ – Quick Estimate

CCC Intelligent Solutions Inc.

About this app

CCC Mobile TM Solutions – Quick Estimate app will help expedite your claim by allowing you to upload images for your recent claim and receive an estimate. The app will guide you through steps needed to capture the pictures of your vehicle’s damage and submit it for review. You can achieve all of this without having to drive to a repair facility or leaving the comfort of your home

Ratings and reviews

Photo estimator came with no prior warning or explanation in the app that photos must be taken live. It was difficult to capture my VIN and I had to try under different lighting conditions. Also, my estimate came back very quickly, but without very obvious damage estimated (in my case, a side light that left a gaping hole in the frame), and some non-obvious, but standard work which was not estimated (computer reset of the car). This was relatively quick and convenient to use, but incomplete.

Had a lot of trouble trying to get the app to work initially. Had to reinstall the app and restart my phone to actually get it to work without crashing. The flash on the camera feature is only automatic which can make taking pictures sometimes really inconvenient if it won't let you set it manually on. If Farmers is going to force me to use this app instead of the pictures I took the day of my accident with the actual camera on my phone, it could at least be a little less inconvenient to use.

It was ok until the video part. There's something wrong in the app and I couldn't get it to take the video properly. It kept thinking that I switched from landscape to portrait but I didnt. This happened constantly so the video is only a few seconds long and didnt capture what it should have . It was not my phone because I checked to make sure auto rotate was off ( and I did not rotate the screen - kept it on landscape mode). Also, pictures cant show all the damage. Eyes and touch are need.

What’s new

Bug Fixes