![](https://play-lh.googleusercontent.com/a/ACg8ocJ0DkiKKINxA7WRz9QW9NGkcDRueroZXrbNhNX9KBIOv3aR4g=s32-mo)
D Wimp
It's too basic, The simplicity is nice but there are not enough options for things you need to do without having to contact customer support or the bank or app so often. All options for renewing, canceling, troubleshooting, payment, butshould be available in the app, everything, you should never have to do anything regarding this card outside of the app.
![](https://play-lh.googleusercontent.com/a-/ALV-UjU_w7MtW8H9krnkLYdOcwWEUL8AhfzyapsosAfLqICnsYnlUlu4eA=s32)
William McBrayer
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Update ,it's been over a year and yet have they do their part via bank verification. Since last year . And now they want almost $8 for express, that's robbery. I will report them .It's been since past May 7th to have my bank account verified. However when I checked my account I don't see any amount that was deposit of any sorts. The chat possibility is useless, it doesn't give me the option to address the actual issue to confirm my bank so I don't need to pay additional fee to pay my card off.
2 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocJl5b9MJTWV5xsruST6M_7dmhnMUMbgtywDbnUlXOuhuyl2mw=s32-mo)
Amy c.
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This app has become SO frustrating. It was all good at first, now, for the last 6 months or more everytime I sign in it says I'm on an unrecognized device and it has to send a verification code to my email...seriously, EVERY SINGLE TIME..and it only gives you 30 seconds to do it or it times out, its ridiculous, I have never had an app only give 30 seconds. I've had the same phone the entire time, why is it having so much difficulty 'recognizing' my device?!?! UPDATE...still happening..
51 people found this review helpful