
Brianna Barrett
Paid 50$ for an Ibeacon that doesn't work, but customer service says they don't do refunds. Customer service was also a headache because they only answer your inquiries through email, and almost every email was a different representative. I told them that I completed all the steps that were listed, I got the beacon linked up, I moved it to a different part of the car even, all the settings were right, yet every email said the exact same thing about checking that my settings were correct.
1 person found this review helpful
Driversnote Mileage Tracker
January 13, 2026
Thanks for your honest feedback. I am sorry about your experience, and we would very much like to take a look at the issue to help. We indeed have different representatives working in our support team, but we are proud to offer 24/7 support from real people. Feel free to reach out again to support@driversnote.com. - Heinrich / Driversnote

joe smobody
It says I need to change battery saver to off even though I don't have it on so the app won't work for me but im seeing from other reviews if you want to track more than 15 trips per month it's $12 or $17 dollars...doordash drivers cant afford that. that's like 6 deliveries per month just to track your mileage. thankfully the app doesn't even work so ill just keep pushing the button in my car that tracks miles for free...what a joke. A barely useful overpriced app that doesn't even work.
3 people found this review helpful
Driversnote Mileage Tracker
December 29, 2025
Thank you for the feedback and sorry to hear the app has not worked well for you. It may be that our subscription option is not for you. Regarding tracking issues, we will reach out from support@driversnote.com to see if we can help further. Have a good day. -- Steve from Driversnote.

Rachel Bartlett
I've been using this app for a while to track my mileage. I have for about a couple years now and although it's easy to use, I'm disappointed to learn that there is a limit for a number of trips to take each month. This never happened to me in the past and last night I received the message about the limit. I'm not paying for a subscription as both options on a mobile app are ridiculous. Not everything needs to be subscription based. I expected better from this app. Might never use again.
Driversnote Mileage Tracker
January 21, 2026
Hi there, and thanks for the feedback! Yes, there is a limit for reporting each month in the app, while trips are still being recorded. As we offer an ad-free app with 24/7 support, we unfortunately cannot provide a completely free app. If you have any more questions, feel free to reach out to support@driversnote.com. - Heinrich / Driversnote