eSewa - Mobile Wallet (Nepal)

ESEWA

About this app

सन् २००९ मा स्थापना भएको, इसेवा नेपाल राष्ट्र बैंकद्वारा लाइसेन्स प्राप्त नेपालको पहिलो र अग्रणी अनलाइन भुक्तानी सेवा प्रदायक (PSP) हो। इसेवा वित्तीय समावेशिता प्रवर्द्धन गर्न र डिजिटल अर्थतन्त्र निर्माण गर्न अगुवाइ गर्दै आएको छ।

आज इसेवा अनलाइन भुक्तानी गर्नका लागि सबैको परिचित नाम बनिसकेको छ। हाम्रो अर्थतन्त्रलाई नगदरहित बनाउन इसेवा एक समावेशी पारिस्थितिक तन्त्र निर्माण गर्न प्रयासरत छ।

यसका लागि, कम्पनीले विभिन्न सेवाहरूलाई आफ्नो प्लेटफर्ममा समावेश गरेको छ, जसमा

मोबाइल टप-अप

उपयोगिता बिल भुक्तानी

आन्तरिक र अन्तर्राष्ट्रिय एयरलाइन्स बुकिङ सेवा

शिक्षा शुल्क भुक्तानी सेवा

अनलाइन किनमेल तथा क्यू. आर भुक्तानी सेवा

होटेल बुकिङ सेवा

डाक्टर/परामर्शदाताको अनलाइन अपोइन्टमेन्ट

सरकारी भुक्तानी

बीमा प्रिमियम भुक्तानी सेवा

स्टकब्रोकर भुक्तानी

बैंक स्थानान्तरण

आदि समावेश छन्।





Established in 2009 AD, eSewa is Nepal’s first and leading online Payment Service Provider (PSP) licensed by Nepal Rastra bank. eSewa has been at the forefront of fostering financial inclusion and creating a digital economy.

eSewa has become a household name today for making online payments. eSewa is striving to build an inclusive ecosystem to make our economy cashless. For this, the company has onboarded various services across various verticals including:

- Mobile top-up

- Utility bills payments

- Domestic and International Airlines booking

- Education Fee payments

- Online shopping and QR payments

- Hotel booking

- Online appointment booking of doctors/consultants

- Government payments

- Insurance payments

- Stockbroker payments

- Bank Transfers and more.

Ratings and reviews

I’m constantly frustrated by the app’s inability to recognize my device after I log out. Every time I log back in, the app acts like it’s a new device, and I have to go through the process of sending an OTP. As someone living abroad, this means I have to enable roaming and incur extra charges just to receive the OTP. It’s an unnecessary hassle, especially when my device is already registered. Please fix this issue and offer alternative ways to receive OTPs, like email verification.

My recent experiences with Esewa's support have been incredibly frustrating. I've encountered multiple issues when loading money from my bank account. After raising support tickets, there is no communication regarding the progress of my issue. Tickets marked as resolved without any actual resolution, and I'm frequently asked for unnecessary details, even with attached screenshots. Despite receiving a refund, it was incorrectly marked as resolved due to an alleged invalid bank details.

Worst & Super week customer service/support! having bad experience. It`s big threat to people who is keep their money in esewa wallet. One Transaction was without initating and without verification of otp/email transaction got completed and changed 25K while only checking only for flight ticket. And i have done serveral follow ups, but its so disapointed with their customer service. - No support

What's new

What’s new
We update the eSewa app as often as possible to make it faster, more reliable and with added merchants and services for you. Some minor fixes has been carried out.