Mike K
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App needs work! Last two days keeps saying I don't have an account even though I do! I can't check balance or anything with app! Please fix! Update: website login doesn't work either. I can log in but can't see any info! Update: I can now login w app and there are no issues. I had to call bank, wait on hold for a while, then was told my card was 'on hold' or something and the reason was because the account was new (even though I'd been using card for a week). Very strange.
18 people found this review helpful
First National Bank of Omaha
December 21, 2023
Mike, we're sorry to hear you're having issues with the app. We would recommend uninstalling and reinstalling it, restarting your device, and giving us a call at 888-530-3626 if these steps do not resolve your issue.
Ian Franklin
The app has a number of pretty standard features for banking/credit card apps. But they don't allow for saving more than one account for payments, causing me to have to re-enter banking info every time I go to pay with a different account than the last payment was made with, this is in spite of the interface on both here and the website showing behavior that you can save multiple accounts it just isn't possible.
19 people found this review helpful
First National Bank of Omaha
September 5, 2023
Ian, we appreciate you taking the time to bring your concerns to our attention, and you may rest assured they have been shared appropriately. If you have any other questions or concerns, you can give us a call at 888-530-3626 and our Specialists will be happy to help.
Curtis Sanow
Nice update guys! Logged in and it now wants a two point verification. Okay, no problem. They say they are sending a text with a verification code. Still waiting for the code to be sent to me 30 minutes later. Even tried logging out and logging back in. Still no code. I love when people mess with something that works fine and and turn it into a total piece of trash. Just wanted to pay my credit card.
114 people found this review helpful