Frank Kinsey
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As bad as it gets. So bad that the in app feedback/support contact has been turned off. Sad thing is it used to work well! Last couple times its taken payment and not had an e ticket in the wallet, had to call them and sort both times, now I've reinstalled and it won't load at all! Awful, avoid Edit: went back, even worse, technical issue prevents booking
99 people found this review helpful
A Google user
App used to be terrible but recent updates have drastically improved. No longer crashes all the time and booking tickets is straight forward. I would like to be able to book multiple journeys in one transaction, or at the very least not be forced to wait 3 mins between ticket purchases, so loses a star for that...
2 people found this review helpful
A Google user
Some improvement in latest update, but the app no longer remembers your card details so have to be re-entered. This despite there being a tick box for 'remember card details' (minus security code) on previous page. Very annoying. Don't give customers option of saving the details and then ignore their choice.
17 people found this review helpful