Five Guys Burgers & Fries

Five Guys Franchisor LLC

About this app

With the all-new Five Guys mobile app, it’s never been simpler to order all your Five Guys favorites, made just the way you like them – even when you’re on the go!

FEATURES

ORDER AHEAD - Place your order through the app and pay, choose your preferred pickup method – in-store, curbside or even delivery – and we’ll do the rest!

CUSTOMIZE IT ALL - Modify toppings to make your order truly yours. Try it with our lettuce wraps or bunless options!

EASY REORDERING - Get all of your Five Guys faves faster with saved meals and recent orders.

QUICKER CHECKOUT - Streamlined payment options, including Apple Pay and Google Pay, ensure you check out quickly and easily. ALL THE

DETAILS - Locate restaurants near you, get directions, browse our menu and view store info, including hours, before you visit.

LARGE ORDERS - Feeding a group or planning an event? Our new Large Order program is here to help! Select one of our popular bundles or go fully custom with our Build Your Own Box option (BYOB for short). At participating locations.

Ratings and reviews

This chain, at least from my perspective, should be in desperate need of ANY kind of rewards system, or hell, at least a single deal ever, because their food is super expensive. This app has one basic function of ordering ahead. That's it. This is the kind of thing a Five Guys fan or regular would actually utilize, so I'm surprised they feel no need to put together any kind of loyalty program or anything at all. Perhaps they know they don't really have a loyal customer base? Who knows.

Good app, great food! But, back to the app. It was good when it first came out, and it still is - good. But in 2021 we could use some great updates, and specifically some additional options and features. How about a notes feature for the food preparers? Serving instructions? For instance - I live about 20 minutes from my local FG's. By the time I get home, my lettuce, tomatoes, and pickles are warm and wilted. I want that stuff crunchy, cool and ready to be stacked. It would be great to have an option for the vegetables to be put in their own tin container (for us non-bun people), or foil. Also, this is long over due: can we please get the option to add our FG's gift certificates in a wallet within the app so I don't have to keep those numbers with my all the time? I'd like to add them for use when I need to, and not have to concern myself with a payment method when it's time to check out. Thanks!

This app has gotten worse. You used to be able to choose either "extra" or "light" for ingredients (e.g. extra pickles, light onions), but now you only have two choices - take it or leave it. No matter how far in advance you submit your order, they don't start your fries until you walk in the door. This is both good and bad. Five Guys takes a lot of pride in their french fries, and rightfully so, so waiting to make them ensures that they're as fresh and crisp as possible when you get them.

What’s new

Small bug fixes and configuration to support our menu