Elisa H Barney
The app is ok, but Eurowings is a theif. When I booked my ticket I specifically did not choose checked luggage. I verified it was set to 0. The price shown was without it. Then my card was charged for it and they wouldn't remove it, or change the cost to pay for my carry-on bag. I needed the app to add the carry-on bag, and had to pay MORE to add it, and I have a checked bag allowance I won't use. The flight ticket wasn't that cheap either.
3 people found this review helpful
Henry Leach
Inputs are hidden when the keyboard appears, and some fields like email and phone are marked mandatory for young children, but actually don't need an entry to work - so super confusing and frustrating to use.
A Google user
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No check-in for some flights, all seats seem to be unavailable. Only a call at the customer service clarifies that seat selection does not work for small airplanes. Really great service. Also, the app refuses to perform additional service bookings such as additional luggage, when the flight was booked with another agency, but it only turns out at the payment process. No display of gate information.
2 people found this review helpful