Like others have mentioned, this is an annoyingly, frustrating app for several reasons. 1. Can only access one person at a time on the same itinerary. It shouldn't ask for individual names and reference number who are on the same itinerary. 2. People need to refill the same reference number and passenger names again to manage the trip. 3. WHY does it need to access my photo/video files to show the trip map? (It showed the individual itinerary without the map when it wasn't given permission.)
14 people found this review helpful
It doesn't get much worse. The app won't find your reservation if you don't add the middle initial to you first name. Duh. If you check in on the web, the app won't know you're checked in. Duh. Worst airline app I've seen and a stain on the otherwise stellar reputation of Swiss. Their aircraft and service is great. Just don't bother with the app.
19 people found this review helpful
Buggy - doesn't seem to save information entered, even when I've logged in with flight number and/or miles and more information. Hangs frequently, most distressingly while processing a transaction, the result of which is then impossible to find. I had to call customer service to check the info, which defeats the purpose of the app.
10 people found this review helpful