SWISS

- September 19, 2016

Everyone

Travel & Local

( 4,753)

Description

The travel agency for your smartphone

Your personal travel agency for when you're on the go offers you all the familiar SWISS.COM services and functions. The app gives you speedy online access to your bookings and enables you to manage you flights. Book, check-in, change, reserve a seat - it can all be done quickly and easily. Receive your boarding pass in the app so it is also available offline - and benefit from the city tips provided by our own crew members.

Select, book, create flights
You have all the app services online in your hand, and can design your trip to suit yourself:

- Offers by country of departure
- Book flights and hotels and hire a car
- Overview of booked flights
- Flight changes and upgrades
- Choose seat and check-in

Offline boarding passes and "shake" access
Open boarding passes in the app even without an Internet connection. Log in under the "Boarding passes" menu with your email address or mobile phone number, and enter it next time you check-in. As soon as you open the app, your boarding pass will be available offline.

Open your current boarding pass really quickly: Go to "Home" in this app and shake your smartphone. You will now see your boarding pass.

Personal flight and travel details
You will automatically find all the latest information on your next flight under "My trip". This information will be provided automatically based on your profile, the booking or your last query. And for something really exclusive: the city tips provided by our crews. You'll find them under "My trip - Explore".

Legal
Swiss International Air Lines Ltd. hereby states that users download this application at their own risk and that SWISS will not accept any liability in the event of misuse or damage of a device. Charges may arise for use of the mobile Internet and in association with data transfers for the app. SWISS has no influence over connection charges. SMS charges may be incurred by using the SWISS mobile boarding pass. The conditions of use and data privacy rules of www.swiss.com apply. By downloading the app, you accept these conditions.

Reviews

3.5

4,753 total

5 1,673

4 1,219

3 454

2 418

1 989

Sasha Dolgy

Boarding pass fail Register for email boarding passes, and since last update, every time you close the app, it forgets your registration, making the feature useless

Stefano Marelli

No boarding passes Regardless of many re-registrations. Sent feedback, no reply. No go at the moment

Matteo Miraz

Loosing boarding passes.

Peter Kämpf

Stabil und schnell

Giacomo Catenazzi

Very slow and don't do simple thing It takes ages to check-in (on Web is quicker). It is stupid: just to get some information you need to click a lot of times (and with some repetition of same link name in different screen). The boarding pass are not saved (also if check-in was done by the same app). And finally, the feedback form in the app is broken: it give you an error message.

lo ma

Cumbersome and slow The app takes too many steps to get something basic easily done. Also it does not store automatically the boarding passes, which essentially is the only reason for airlines apps.

User reviews

Sasha Dolgy September 20, 2016

Boarding pass fail Register for email boarding passes, and since last update, every time you close the app, it forgets your registration, making the feature useless

Stefano Marelli September 19, 2016

No boarding passes Regardless of many re-registrations. Sent feedback, no reply. No go at the moment

Matteo Miraz September 20, 2016

Loosing boarding passes.

Peter Kämpf September 22, 2016

Stabil und schnell

Giacomo Catenazzi August 30, 2016

lo ma August 8, 2016

Cumbersome and slow The app takes too many steps to get something basic easily done. Also it does not store automatically the boarding passes, which essentially is the only reason for airlines apps.

Geert Hofman September 11, 2016

Not good I managed to book a flight using the app but it won't load the boarding pass. It keeps telling me to complete registration and then when I take the required steps it tells me I am already registered. Also it's slow.

Larry Cunningham August 15, 2016

Surprisingly good. Despite a few bad reviews I've had no issues with the app. Great interface, quick to load and more sleek options than typical airline apps - at least in the U.S..... which are pretty bad. Highly recommend this app for flying Swiss air.

Andreas Makrelis September 13, 2016

Offers a new meaning in the word "useless" I downloaded to use for my return flight to the UK. It was slow to load, slow to refresh, would not accept any changes to the status, would not show delays or gates, and it kept asking me to check-in although I had already printed my boarding passes. I wanted to have my mobile pass at hand, the only way was to send it to myself as an email. Utterly useless, uninstalled deleted.

Richard Maunder July 25, 2016

App has always been terribly slow and buggy, but vaguely worked. Since 3.0 it's totally unusable - everything times out. Well done Swiss, great Swiss quality! Back to paper boarding passes for now.

Greg Aldridge August 18, 2016

Was OK for a while. Since last update keeps saying that it needs to be registered and if you do it has forgotten that and the boarding pass by the time you get to the airport. Back to paper passes for now as the app simply cannot be trusted.

Alessandro Tenconi July 24, 2016

Slow, buggy I expected so much more from Swiss. They have a great website, yet can't make a simple app in order to do online check in and keep boarding passes. This is merely a mobile browser app with some hyperlinked button. Unusable

Jakob Hussfelt September 18, 2016

It fails to do its main job: Keeping your boarding pass available when offline. I planned to rely on the app to do my boarding on Swiss today. I opened my boarding pass in the app on the airport and it showed up fine. When I was about to board, I couldn't use data traffic, but that didn't bother me at first: The app info says that the boarding pass will be available offline. Not so. I was out of a boarding pass and that's where the app has now caused a real mess ...

Nathalie Gerber August 12, 2016

Confsing and incolmplete Can't add baggage, making the check-in is as complicated as it could be. Finding the path to do tasks is too complicated. + most of the interface is just the same as the homepage, just more complicated. Only usefull for using boarding pass, but fot this, there are other apps that do the same and are "lighter"...

Pierre-Edouard Sottas July 27, 2016

Pretty bad For checking in, use the mobile site. Slow, not user friendly and ask for some information already in. Swiss may be an excellent airline but has one of the worse app.

Pascal Frey September 17, 2016

Barely working crap. Unlike a real app, this is loading content from the mobile website, and doing this worse than my chrome browser. Would have expected much more from Swiss. Update 17/9/2016: still the same crap...

Marian Bystriansky September 4, 2016

Print your boarding pass to avoid disappointment It took 3 attempts to check in and then when my boarding pass would not appear in the app plus at the airport my boarding pass disappeared from the app. Very bad service. Print your pass if you can

Owen Boyle August 2, 2016

Can't show boarding passes Just a jazzed-up web page. You have to enter email addresses to get sent boarding passes, PDF versions don't show bar codes - complicated and clunky.

Kolbeinn Arinbjarnarson July 29, 2016

Totally useless Not worth installing just frustrating to work with. Doesn't find your bookings or boarding passes although you check in with the app. SWISS is terrible with technology but the website can be used to check in and send the pass to other apps to manage

m fearon July 30, 2016

Forgets boarding passes Absolute rubbish. Finally managed to get my boarding passes loaded only for it to forget them am hour later.

Nick M August 12, 2016

Wrong information Departure times displayed in the App are not up-to-date: today's flight to Zürich is 1 hour late, however the App displays "Flight Departed". Perhaps this is wishful thinking on the part of Swiss, to me it's pretty useless.

Lorenzo M. August 30, 2016

It looks nice but… Tried twice to book a flight, in both cases it crashed after having chosen the outbound flight.

Adrian Megert August 28, 2016

Absolutely unusable... Still no improvement (after months): Slow, no boarding pass in app after checkin, no improvement after several feedbacks...

Paolo Apparuti August 1, 2016

Keeps forgetting my boarding passes and asks me to register all the time, even if I am already registered. Boarding pass management is useless.

Alexander Pozenel August 26, 2016

Suddenly many errors and not working properly in many instances anymore! Older version much more reliable!

Eric Lambert July 25, 2016

Too poor So slow, and it is not an app. Just connects to their mobile website. Expected much more from Swiss.

Ciro Puglisi August 28, 2016

Boarding pass issue since weeks Boarding pass disappear even when checking in with the app making this app pretty useless. 2 stars because at least checking in with the app works

Patricia Alveen July 21, 2016

Doesn't save boarding pass It worked great at the start but since the last update the app cannot remember that I've registered my phone and it doesn't save my boarding pass

Steve Langer July 28, 2016

Frequent flyer Not very good. Often does not register ff number even if logged in.

Alexander Binder August 9, 2016

Terrible I want to have my boarding passes, but once I register and arrive at the airport they are gone and I need to register again. Makes it very limited

Avinash Padgaonkar. August 30, 2016

Very disappointed. Registration with mobile phone (Swiss) did not work. No SMS message was delivered to complete the registration.Consequently no boarding pass was available in the app... Pointless !!

Mick George August 12, 2016

Awful awful awful Constant requires reregistration, constantly loses boarding passes. No actual point of this app If it can't be relied on

August 10, 2016

Uninstall Very slow and would not display my boarding pass after registering. What's the point?

domagoj radas July 29, 2016

Boarding passes disappear from the app! After some minutes the boarding passes that were in the app just disappear! Awful app!!

Wayne Peach August 16, 2016

Unreliable This app keeps throwing up server not available. You keep having to repeat

Sagar Chandawale July 28, 2016

Slow Cant see any boarding passes in this app which i was on PC web app.

A Google User July 25, 2016

Not working with android N Would love to use it for my tickets, but it appears not to receive the same love as the iOS version 😐. Reading the other reviews... Why isn't there something done to improve the face of the airline!?