
Michelle P.
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I've been needing to delete my account for months now since I don't live in the UK anymore. But no matter how many times I change my password, try to log in through my laptop or phone (app) it won't allow me to log in. It keeps saying that there's an issue with the website and to try it again later, but it's been saying that for almost a year now. This website and app is complete garbage and useless. Customer service is also unreliable and unhelpful.
4 people found this review helpful

Paul Isaac
There's really no point in the app now. I'm perpetually logged out instead of being remembered, biometrics no longer work and login frequently fails. Using the website I'm able to login in immediately and remain logged in for longer than a day. I think they've made it obsolete.

Catela
The app doesn't work... It gives the T&C page. T&C which you can't read because links don't work but it allows you to accept them. Next page is login/create an account and whichever pressed it goes to never-ending spinning wheel... Restarting the app, the phone, reinstalling - no change. App works on my ancient Alcatel but can't even login on a younger Samsung?!?
1 person found this review helpful