
Andrew Wingfield
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The "Next Ride" feature is completely unreliable. It's hit or miss if the bus is even tracked at all, and oftentimes unsupported 3rd party apps have more reliable information than RTD's MyRide. The web-based interface is terrible! RTD buses RARELY mirror their stated schedules. Denver deserves so much better, and until/if RTD can provide RELIABLE tools and service, folks will continue to choose other means of transport, leading to more congestion and pollution.
5 people found this review helpful

Dallas M
MyRide has gotten better over time. I think it's fairly easy to use and I don't usually have any issues purchasing or scanning my tickets on metro lines. My biggest aks would be to redo the trip planner and next ride pages. First, they are very similar to each other and don't provide much difference, second, the trip planner is a little difficult from a UI/UX perspective when you're a newbie on the app. Too many options and it needs to be simple.
2 people found this review helpful

A Google user
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Does what it says on the tin, I guess. The fact you can't buy single tickets is ridiculous, and most of the links on the main menu open as web pages rather than in-app. There aren't any alerts or information on where your bus or train is. It's literally just a way to buy day passes, which is okay for tourists, but if you actually plan on using RTD more than about once a month you're better off getting a MyRide card and using the Transit app for information.
60 people found this review helpful