abdul H
Donations money transfer doesn't work, it keeps shutting the app everytime. Customer call center not been helpfull to me for example on matters such swift transfer, visa POS transactions cleance/posting etc. The worst part is the branch never answer my emails or phone calls. Pathetic. Compared to others, the app is better than many other banks but call center and customer services are the worst.
1 person found this review helpful
Kuveyt Türk Katılım Bankası A.Ş.
May 28, 2024
Hello, if you can elaborate the topic via DM at Kuveyt Türk Facebook account ( https://www.facebook.com/KuveytTurk ) , Kuveyt Türk İnstagram account ( https://www.instagram.com/kuveytturk/ ) or Kuveyt Türk Twitter account ( https://twitter.com/kuveytturk ) We would like to help you.
A. Sabırlı
I went to the market with my two babies and when it comes to pay for my groceries, guess what ?! Yeah! There is no connection! I tried to check it out from Kuveytturk Mobile, but again, it doesn't start because they said "a new version is available ". But when I go to the play store, it was the same app. Still, I uninstalled and reinstalled again, but the problem remains the same. What do you expect me to do ? I have been using only this back to avoid usury, please solve the problem ASAP.
6 people found this review helpful
Kuveyt Türk Katılım Bankası A.Ş.
January 18, 2024
Hello, the access problem experienced in Kuveyt Türk Mobile was resolved in a short time. We apologize for the inconvenience, thank you for your interest and wish you a good day.
Resul Murad
Worst experience with a bank, I cancelled my credit card (which I didn't ask for in the first place) and still get messages with deadlines that I have debts to pay, closing my account.
2 people found this review helpful
Kuveyt Türk Katılım Bankası A.Ş.
May 22, 2024
Hello, if you can elaborate the topic via DM at Kuveyt Türk Facebook account ( https://www.facebook.com/KuveytTurk ) , Kuveyt Türk İnstagram account ( https://www.instagram.com/kuveytturk/ ) or Kuveyt Türk Twitter account ( https://twitter.com/kuveytturk ) We would like to help you.