LOOP - Discover, Pay, Grow

3.1
5.34K reviews
1M+
Downloads
Content rating
Everyone
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About this app

LOOP: Your Money, Your Control. Banking Tailored to You.✨

Take charge of your financial journey with LOOP – the ultimate digital wallet that puts empowerment at your fingertips. LOOP adapts to your unique financial needs, offering a personalised banking experience that truly revolves around you, anytime, anywhere. This is your definitive lifestyle banking, perfected by LOOP, giving you unprecedented control over your money.

Experience Unparalleled Financial Flexibility with LOOP:
● Open Your Way, Manage Seamlessly with LOOP: 📱Getting started with LOOP is incredibly simple and swift. Open your account instantly and begin managing your money with absolute ease, giving you complete control from day one with simple, straightforward banking processes.

● Effortless Payments & Seamless Transfers via LOOP: 💸Say goodbye to payment headaches. Pay bills with remarkable ease using LOOP's intuitive financial services. Send money to friends, family, or Mpesa users – every financial interaction is smooth, instant, and stress-free with LOOP.

● Customisable Savings Goals with LOOP: 🎯Your aspirations are unique, and LOOP helps you achieve them. Whether it's a short-term goal or a long-term dream, LOOP lets you set and achieve savings targets at your own pace. Grow your money efficiently with LOOP's smart banking features.

● Flexible Loan Access from LOOP: 🤝Life is unpredictable, and financial needs can arise unexpectedly. When you require extra financial support, LOOP offers convenient and flexible loan solutions directly through the LOOP app. Trust LOOP for your crucial financial needs and maintain your desired lifestyle.

● Personalised Financial Insights by LOOP: 📊Gain clarity into your spending. LOOP provides clear, actionable insights into your habits, helping you truly understand where your money goes. This empowers you to budget effectively, manage your money smarter, and make informed financial decisions that positively impact your lifestyle. It's intelligent banking that puts you first.

● Secure Virtual Cards for Online Safety with LOOP:🔐Shop online with absolute peace of mind. LOOP's virtual cards add a robust layer of security, protecting your financial information and ensuring privacy every time you make a purchase. Your money is safe and sound with LOOP.

● Exclusive Partner Deals with LOOP:🎉Your lifestyle deserves to be enhanced. Unlock a world of exclusive discounts and offers through LOOP's extensive partnerships. Enjoy more for less, adding significant value and excitement to your everyday spending.

● LOOP FLEX: Flexible Payment Plans from LOOP:️ Take control of your purchases with "Shop Now, Pay Later" options. Manage your spending on your terms, with payment plans that comfortably fit your budget and lifestyle.

● Your Debit Card for Everyday Use with LOOP: 💳Request your LOOP physical debit card for easy access to your funds and seamless transactions wherever you go, online or at POS terminals, supporting your dynamic lifestyle with LOOP banking. It's the perfect companion for your money.

Ready for a banking experience that truly works for you? Download LOOP today and start empowering your money, your way. Simplify your finances, achieve your goals, and live life on your terms with LOOP.
WHY WAIT? LOOP IT!
Updated on
Dec 2, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.2
5.29K reviews
Robert Mwehe
December 5, 2025
I was hoping with the new update a few things would be made simpler or be added but this isn't the case: - No dark mode: The white background sucks in the dark, illuminating when one needs privacy - the log in period (from opening to signing to opening) hasn't changed. I'll be waiting for the next update to see if these changes are enacted. Until then, 3 stars
Did you find this helpful?
NCBA Bank Kenya PLC
December 5, 2025
Hello Robert, thank you for your feedback. We regret the inconvenience caused. Your concerns on dark mode and the login experience have been noted and shared with our team for improvement in future updates. We appreciate your patience and continued support.^CW
godfrey omondi
December 6, 2025
I thought Loop was the way to go but I regret ever having that thought. Very disappointed with Loop's service. I deposited money into my Loop account via M-Pesa the transaction was successful, but the funds never reflected in my bank account. It's been over 24 hours, and despite assurances that the issue would be resolved within that time, nothing has been done. This delay is unacceptable, especially when dealing with customers' money. Poor communication and unreliable service
Did you find this helpful?
NCBA Bank Kenya PLC
December 6, 2025
Hi Godfrey, we truly regret the inconvenience you are experiencing. We truly regret how long it has taken to resolve the issue. Rest assured that resolving your query is a top priority and we shall update you as soon as the same has been completed. We appreciate your patience so far. ^LL
ESTHER
December 4, 2025
The recent December update is the worst I have seen of Loop, it's so slow and lagging and even after logging in it automatically logs you out. Sometimes it completely refuses to open up despite inputting the correct password.
Did you find this helpful?
NCBA Bank Kenya PLC
December 5, 2025
Hi Esther, thank you for your feedback, and we are sorry for the issues you have experienced with the latest update. The slow performance, unexpected logouts, and login errors are being investigated by our technical team, and we are working to resolve them as quickly as possible. #WhyWaitLOOPIt. ^BM

What’s new

App enhancements and improvements

App support

Phone number
+254709714444
About the developer
COMMERCIAL BANK OF AFRICA LTD
simon.muiruri@ncbagroup.com
CBA Building Mara and Ragati Road Junction Upper Hill, P.O Box 44599 00100 Nairobi Kenya
+254 798 758128

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