LOOP - Discover, Pay, Grow

3.1
5.7K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

LOOP: Your Money, Your Control. Banking Tailored to You.✨

Take charge of your financial journey with LOOP – the ultimate digital wallet that puts empowerment at your fingertips. LOOP adapts to your unique financial needs, offering a personalised banking experience that truly revolves around you, anytime, anywhere. This is your definitive lifestyle banking, perfected by LOOP, giving you unprecedented control over your money.

Experience Unparalleled Financial Flexibility with LOOP:
● Open Your Way, Manage Seamlessly with LOOP: 📱Getting started with LOOP is incredibly simple and swift. Open your account instantly and begin managing your money with absolute ease, giving you complete control from day one with simple, straightforward banking processes.

● Effortless Payments & Seamless Transfers via LOOP: 💸Say goodbye to payment headaches. Pay bills with remarkable ease using LOOP's intuitive financial services. Send money to friends, family, or Mpesa users – every financial interaction is smooth, instant, and stress-free with LOOP.

● Customisable Savings Goals with LOOP: 🎯Your aspirations are unique, and LOOP helps you achieve them. Whether it's a short-term goal or a long-term dream, LOOP lets you set and achieve savings targets at your own pace. Grow your money efficiently with LOOP's smart banking features.

● Flexible Loan Access from LOOP: 🤝Life is unpredictable, and financial needs can arise unexpectedly. When you require extra financial support, LOOP offers convenient and flexible loan solutions directly through the LOOP app. Trust LOOP for your crucial financial needs and maintain your desired lifestyle.

● Personalised Financial Insights by LOOP: 📊Gain clarity into your spending. LOOP provides clear, actionable insights into your habits, helping you truly understand where your money goes. This empowers you to budget effectively, manage your money smarter, and make informed financial decisions that positively impact your lifestyle. It's intelligent banking that puts you first.

● Secure Virtual Cards for Online Safety with LOOP:🔐Shop online with absolute peace of mind. LOOP's virtual cards add a robust layer of security, protecting your financial information and ensuring privacy every time you make a purchase. Your money is safe and sound with LOOP.

● Exclusive Partner Deals with LOOP:🎉Your lifestyle deserves to be enhanced. Unlock a world of exclusive discounts and offers through LOOP's extensive partnerships. Enjoy more for less, adding significant value and excitement to your everyday spending.

● LOOP FLEX: Flexible Payment Plans from LOOP:️ Take control of your purchases with "Shop Now, Pay Later" options. Manage your spending on your terms, with payment plans that comfortably fit your budget and lifestyle.

● Your Debit Card for Everyday Use with LOOP: 💳Request your LOOP physical debit card for easy access to your funds and seamless transactions wherever you go, online or at POS terminals, supporting your dynamic lifestyle with LOOP banking. It's the perfect companion for your money.

Ready for a banking experience that truly works for you? Download LOOP today and start empowering your money, your way. Simplify your finances, achieve your goals, and live life on your terms with LOOP.
WHY WAIT? LOOP IT!
Updated on
Feb 27, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.2
5.66K reviews
Mworia Kevin
February 23, 2026
Easily the worst mobile banking app I have ever used. Transactions are repeatedly declined or fail without any explanation, leaving you completely stranded when you need access to your own money. Ironically, deposits go through without any issue, they’re quick to take your money, but when it comes to actually using it, the app simply doesn’t work. A banking app that cannot reliably process payments defeats its entire purpose. I strongly caution anyone considering this service to look elsewhere.
8 people found this review helpful
Did you find this helpful?
NCBA Bank Kenya PLC
February 23, 2026
We regret the experience. That is certainly not the experience we aim to provide. We would really appreciate the opportunity to look into this for you and make things right. Your feedback is important to us, and we are continuously working to improve the reliability and performance of our app. Thank you for bringing this to our attention. ^DJ
Johana Karuiru
March 4, 2026
Best financial app in Kenya, easy to use interface, offers many financial products, it simply the best especially if you are salaried individual or a business owner. I love loop.
3 people found this review helpful
Did you find this helpful?
NCBA Bank Kenya PLC
March 4, 2026
Hi Johana, thank you for the amazing review. We are delighted that LOOP is making it simple and convenient for you to manage your finances.Thank you for being part of the LOOP community. ^DJ
Lena Katayi
February 24, 2026
app is great, but there are too many down times with no prior notification from the service providers, which makes it unreliable sometimes. please do better
Did you find this helpful?
NCBA Bank Kenya PLC
February 24, 2026
Hello Lena, thank you for your feedback. We regret the downtime and the inconvenience caused. We’re working to improve system stability and communication to provide a more reliable experience.^CW

App support

Phone number
+254709714444
About the developer
COMMERCIAL BANK OF AFRICA LTD
simon.muiruri@ncbagroup.com
CBA Building Mara and Ragati Road Junction Upper Hill, P.O Box 44599 00100 Nairobi Kenya
+254 798 758128

Similar apps