
Travis Lee
Major issue where if you purchase via credit or debit card and you are on a slow data connection, the app will charge you for the ticket, but you will never receive the actual bus pass due to the app timing out. 1st time the issue was fixed, 2nd time I got no response to my email about the issue. I don't understand how if my data connection is good enough to stream music, it's not good enough to receive an Authentication handshake confirming a successful payment @ .25mb at the most. Disappointed
2 people found this review helpful
Modeshift Inc.
June 19, 2024
Hello, thank you for the feedback regarding the LCTA mobile app, if you have any suggestions, concerns or questions, please don't hesitate to reach out to us at support@modeshift.com Our commitment is to deliver the finest user experience, and your feedback holds great importance to us. Thank you for being a valued user.

Nicholaus Schnee
After months of using the app it's completely become unusable on my phone it doesn't load anything I just get a white screen. I've tried clearing both the data and the cache folders, Checked for updates, and even uninstalled and reinstalled the app multiple times. I rely on the busses to get home from work and have been having to waste more money using Lyft and Uber to get home.
Modeshift Inc.
May 22, 2025
Thank you for the feedback on the LCTA mobile app. Version 1.0393 is currently available, if you have any suggestions, concerns or questions, please don't hesitate to reach out to us at support@modeshift.com. Our commitment is to deliver the finest user experience, and your feedback holds great importance to us. Thank you for being a valued user.

Lauren Geier
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I've been unable to open my app for the last 9 hours. Keep getting the same error of 'Aaaah! Something went wrong!' and it force-closes. Uninstalled and reinstalled. Same problem. Very frustrating to have money locked up on an app that doesn't work.
Modeshift Inc.
April 18, 2024
A quick reminder that we have released the new version of the LCTA SmartPay app 1.0.286 available April 13th via the google play store. The latest released version will fix any of the issues you may have experienced. If you are happy with the service please let us know in the rating above. Additional questions? Email support@modeshift.com