Avigilon Alta Open

Openpath Security, Inc.

About this app

Avigilon Alta Open allows users to quickly and securely open a door connected to the Avigilon Alta Access Control system with their smartphone. The application works only with the Avigilon Alta Access Control system. We leverage the following technology in your phone to ensure the best door opening experience possible: Bluetooth low energy, Wifi and LTE capabilities as well as location services and the accelerometer. To ensure you are authorized as a user of your company’s Avigilon Alta Access Control system, please contact your administrator, who will check to see that your email address has been added and will send you links to enable your application to be authorized and credentialed.

Ratings and reviews

7/2022: I don't like that I can't set a work schedule. It's always running. If I don't use it for half an hour I need to open the app again to unlock doors, and that can take several seconds. If someone else needs to pass through the same door it's very awkward to step aside and let them unlock the door for me, especially if they are security minded. Update 9/2025: I guess the proposed update was declined. The app regularly requests users to rate 5 stars. I won't.

The only thing this app is good at is keeping its users from gaining entry. It very rarely works and is wholly ineffective. Anyone thinking of using openpath should move right along. This app really does not work well, and sometimes, I find myself being stuck outside for several minutes because the app won't work. For something that is supposed to provide safety, it makes me feel less safe, as I am stuck outside for extended periods of time.

Where to start? The proximity sensors will sometimes open a door for you even if you do not have your phone on you. No record of the access in the logs. Other times, it will let you tailgate using someone in another room. About 50% of hand swipes fail, and you have to pull up the app to open a door. Sometimes even that fails and you have to cycle Bluetooth on the phone. Mind you that this is not a case where the rights are not set properly. Not happy at all.

What’s new

Thank you for using Avigilon Alta Open. This update includes performance improvements for Video Intercom Reader Pros.