Origin Energy Gas Internet LPG

4.2
9.17K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Are you an Origin customer? Just download our free Origin app, log in using your Origin My Account details and you're ready to go.
With the Origin app you can:

See all your services in one place - electricity, solar, batteries, natural gas, broadband, LPG and hot water.

Pay bills, arrange a payment extension, or a payment plan with just a few clicks.

Check how much energy you’re using. Our usage graphs show your historical and current usage data for electricity, hot water and natural gas.

Get discounts, collect points and get rewarded! With Origin Rewards you can save on your groceries, movie tickets, electronics, fuel and more.

See the solar you've fed back to the grid and all the credits you've earned.

Manage your LPG account, order gas bottles for any of your locations, pay invoices and track your deliveries right to your door.

Access help - just message us! No queuing needed – ask us your question and we'll send you an alert when we've replied.

Important info:

This version of our app is designed for residential customers with electricity, solar, natural gas, LPG, internet or hot water. If you have a business account, don’t worry—we’re working on a version just for you. Stay tuned for updates!

We’re always looking to improve, so visit the feedback section in the app and share your thoughts!

Looking to switch to Origin? Visit originenergy.com.au/plans
Updated on
Jul 6, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
8.79K reviews
Stephen Brown
June 13, 2025
have been unable to log into the app for months. get the same message when trying to log in, 'opp, something went wrong. We are working on the problem, check back later.' have uninstalled and reinstalled several times, with the same result.
Did you find this helpful?
Origin Energy
June 15, 2025
Hi Stephen thanks so much for your feedback! We'd love to get this sorted for you! Can you please email us your account details at hello@origin.com.au and our team can look into this for you! Thanks - David
J In adelaide
July 7, 2025
app is useless , gives incorrect readings and costs .Contacted origin previously and was told it's just a predicted costing and can't be relied on . Now tonight despite saying cost to date is $200 plus for quarter and cost per day is just over $2 , the predicted cost is over $1600 .Just makes no sense whatsoever
Did you find this helpful?
Origin Energy
July 7, 2025
We understand how frustrating it can be when the info provided doesn’t seem to align or make sense. The predicted costs in the app are based on estimated usage patterns and can sometimes fluctuate if there are data delays, meter reading gaps, or changes in usage habits. That said, the figures should still provide a reasonable guide. Thanks - David
Susan Beswick
July 14, 2025
Mine never works , can never see my bill i have to ring all the time..and after numerious phone calls in the last few weeks it still not showing anything except next billing period. I think i might change to paper bills
Did you find this helpful?
Origin Energy
July 14, 2025
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at hello@origin.com.au with your account details and we can investigate this further. Thanks - David

What’s new

To celebrate the start of a new financial year we’ve been making some tech tweaks to keep our app running smoothly.

Got feedback or ideas for updates? Let us know!