Sarah Warmanen
Please update the browser in this app. It fails to play video so many times causing surveys to fail and won't accept cookies so often you cannot progress in a survey. Also **please** move the refresh button from the bottom center of the screen, it's far too easy to tap it while using the keyboard, and then you get disqualified from a survey. It should be at the top.
4 people found this review helpful
Prodege
September 19, 2024
We're sorry for the inconvenience you've encountered. To assist you effectively, we need additional information about the issue. Please reach out to us via https://www.swagbucks.com/help, and we'll work towards a resolution. Thank you.
A Google user
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Surveys can be rewarding. However, there is room for improvement. Some surveys are too long or don't reward enough points. App is often glitchy and keeps loading. If I hit the back arrow on accident, I have no way of going back in a survey. Sometimes, the screenings are so long that I thought I was taking a survey, only to get disqualified. Or I'll be close to finishing a survey, only to get an error message. Can't attach an image for tickets in the app. Videos in surveys haven't been loading.
384 people found this review helpful
We thank you for taking the time to reach out and appreciate the 4 stars but we want to do better! We will continue to work hard to improve the experience for you! If you need assistance, please do not hesitate to reach out to our Support Team! We are happy to assist! https://help.swagbucks.com/hc/en-us
A Google user
Works well most of the time, and occasionally offers some location-based and/or location-triggered surveys. Otherwise not too different from the surveys offered from the Swagbucks website. Update: over there past year of use, I've had a significant number of surveys that crashed because they tried to load something that was incompatible with the app.
5 people found this review helpful