
K
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Extremely limited functionality compared to desktop site, ESPECIALLY wrt files, billing, admin stuff, etc. App is basically only useful for messages and scheduling. Been getting an error message on login FOREVER. I thought the recent update might fix that, but noーit's just Spotify Wrapped for your EHR platform. So dumb. Edit: it keeps getting worse! Lately its been hiding all my sessions for a particular month unless I clear the cache first. Absolute hot mess.

Elliott Lugo
Every time the app updates it won't let me access clients, giving me a "You No Longer Have Access to This Client, Please Contact Your Admin" message. The owner of my group practice can't figure out what's going on, because she never changed any of the settings. Signing out of the app, clearing out the cache, uninstalling & reinstalling the app, nothing seems to work for long. Please fix your app.
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Thomas Buchanan
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We need to be able to read intake questionnaires and progress notes in the android app! Most of the app experience is fine when it's not glitching, but if I need to look at a questionnaire or previous note I have to log in to the website version which is pretty inconvenient. Telehealth component is wildly inconsistent.
2 people found this review helpful