SolaXCloud

Solax

About this app

Important: The SolaXCloud app has been developed by SolaX Power for use only with devices running on the SOLAX CLOUD platform. If you currently own a device operating on the SOLAX PORTAL platform, please visit www.solaxpower.com to download the relevant app directly to your Android device.

SolaXCloud is a monitoring App enabling the end-user and the agent to check the inverter status, yield, load consumption and exported energy anytime with the help of cloud data analysis.
End-users can use either remote or local login to view the real-time data and change settings of the inverter, but agent can only use the remote login to view the site information and inverter data due to user privacy protection reason.

Description of End-user Login:
After successful user login, end-users can check various data including site name, panel size, inverter No., battery status, alarm information, inverter yield, load consumption, exported energy and etc. SolaXCloud collects and processes data every 5 mins, users can depend on the dynamic flow chart to monitor the power among panels, inverter, battery, grid and load.
At the same time, if inverter data is online, users can change the settings including Date & time, safety, power factor, work mode, charger and etc. Please kindly note that the password will be required to enter Advance and Super parameters setting.

Description of Agent Login:
After successful agent login, agent can not only check the user, site, inverter list and authorization status, but also the account details including contact person, address, system commission date, rated power, user name, yield today and yield total.

Ratings and reviews

earning history and consumption history has disappeared since yesterday. app is extremely broken with all the stats. It looks like the server has malfunctioned, or some stored procedures have been committed by an internee. basic calculations are off the roof. making the whole user experience extremely poor and painful for monitoring. used to be such a good app. but obvious bugs every now and then make it look so bad that it shouldn't be recommended to any future users.

connectivity issue after connectivity issues. no data, the system is always "Offline". remove devic, add device, nothing worked. now I un-install the app and re-installed it, in now works. I have to do this everyday, not sure it's a version issue unless you are updating the app every 2 hours. Judging by the lack of 5 stars, I doubt it. ps customer service and satisfaction are practically zero. I get more response from a brick wall

Things that need to be improved/added: 1. Alarm should have time stamped and should also have notice when alarm is cleared. 2. Can not go back to review previous day graphics. Hope you can fix these. Edit Aug 11, 2025 Keep getting "system exception. Please try again later" when trying to view previous year graphs. How to fix?

What’s new

Residential
1.Report feature optimization

C&I
1 .Device access and feature optimization
2. PV string configuration optimization

Installers & Distributors
1.Points Mall and quick device replacement benefits optimization

Others
1.AI Assistant now supports chart display (available in select regions)