mystc KSA

STC

About this app

An app.. takes you further!
It suits all your needs and gives you solutions at your fingertips.. Quickly and easily manage all of your numbers and services in stc. Even if you are not an stc customer, you can shop for the latest smart devices and order SIM cards via the delivery service!
Because we are always aiming to be closer to you, in case you need assistance, you will get immediate support via the instant messaging service with customer service representatives, as well as many other features that will save you time and effort, such as:

-Request a mobile voice SIM, data SIM or home internet.
-Transferring your number from another operator to stc.
-Shop for smart devices from mystc with free delivery service.
-Pay your bills or recharge a prepaid line in multiple easy ways.
-View your number or home internet bill details.
-Knowing your balance in "qitaf" rewards program and the possibility of redeeming points for internal rewards or from several qitaf partners and reviewing the latest offers.
-Transfer the balance to friends and family, whether for a prepaid or postpaid SIM.
-The ability to know the details of the consumption of your package and other services.
-Subscribe to additional packages and various value-added services.
-Subscribe to entertainment services such as jawwy TV and broadcast entertainment channels via stc’s direct carrier billing service by deducting a prepaid balance or adding it to your bill.
-Transfer one of your number’s ownership to another customer.
-You can manage your services and subscribe to any of the suitable roaming packages while you are outside the Kingdom.
-Get immediate 24/7 support by talking to a customer service specialist.

Download the app now... and go further!

Ratings and reviews

Edit 31/5: As of the latest update, the app will not load. It says "something went wrong" at the intro screen and it won't let me do anything. - - Broken, many things don't work, cannot even use my card to purchase Internet subscriptions, or add a new card. Very bad user interface, even worse system. Have to go elsewhere to pay to recharge, when the app should be able to it easily.

I overpaid my bill. When trying to refund opened a ticket. They closed it asking for bank Iban certificate (didn't even know it was closed I had to contact 900). Tried to open ticket again it gives error. Visited store to solve my issue and they say it takes time after filling out info on a paper and handed over my Iban certificate. Still much provement required

So there is no way to transfer your line to STC. I want to transfer my line to STC but there's a bug in your system. mySTC app don't allow me because I'm not a registered user and if I want to register the app said I don't have line with STC so I can't register. If I try the stc website it says go to mySTC app. So I'm stuck on loop. When I contacted the Twitter support they said contact live support through the app which is again available to only registered user. Nice design dev.

What's new

Thank you for using mystc!
Update mystc & enjoy our new features:
-Now you can share a payment link to anyone for your bills, and for the prepaid packages and services easily through mystc!
-Now you can easily manage your current orders of baity fiber new connection and change packages and technician visits through my orders
-Now you can view the details of your terminated numbers through mystc!
-Search engine enchantments
-General additions & improvements on the app
Let’s go forward with mystc