instashop: Groceries & more

3.8
45K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Hello there! We’re here to make your life easier. Wondering how?

instashop offers you a hassle-free online shopping experience by bringing all your local supermarkets, pharmacies, restaurants, bakeries, butcheries, pet shops & more to your fingertips.

FIND ALL THE SHOPS YOU LOVE:
From Spinneys, Carrefour, Choithrams, ZOOM, PAUL, Café Bateel, Dunkin’ and Marks & Spencer to Eataly, KIKO Milano, NYX, Al Meera, Farm Superstores and more. Search for your favourite shop or scroll to discover new ones (there’s always room for a new favourite shop).

Download the app to see which stores are available in your area.

INSTANT ONLINE DELIVERY:
Just place your order and get it delivered in as little as 30 minutes, depending on your location. Need it later? You can always schedule your order to receive it at your convenience.

WIDE PRODUCT VARIETY:
Browse more than 1,000,000 products and find everything you’re looking for; from the snacks you’re craving, to ingredients you’re missing for your favourite recipe, household products, pet supplies, pharmacy supplies, fresh produce, mouth-watering desserts and more.

AVAILABLE APP SERVICES*:
- Grocery delivery
- Pharmacy delivery
- Butchery & BBQ delivery
- Pet shop supplies
- Specialty shops
- Flower delivery
- Fresh produce market
- Organic products
- Bakeries & cakes delivery
- Seafood delivery
- Stationery delivery
- Home & living delivery
- Water gallons delivery
- Cosmetics & beauty delivery
- Perfumes delivery
- Fitness & nutrition delivery
- Restaurant delivery
- Home cleaning service with JustLife

*The availability of the services depends on user location. Download the app to see which stores are available in your area.

Have questions? Feel free to reach out to us on contact@instashop.ae

If you’re enjoying instashop, please take a moment to rate us on the App Store. Thank you for the support!
Updated on
Jun 30, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
44.1K reviews
A Google user
March 27, 2020
*edit* Thanks for the response Instashop, but I have already reached out to your customer service via email many times and your "contact us" link. At this point your CX team has continued to ignore me and I have given up. There has been no refund, credit to my account, or other communication. I have lost time and money (I have never been refunded and items I bought have never been sent). Not shopping here again. *original* Inconsistent and not worth your time. I had to stay up late on a worknight, waiting for my order that took over 2 hours. Items were missing even though I was charged the full amount, and the produce (fuji apples and lemons) that I ordered were low quality and very small. Customer service called and messaged me a few times telling me that they would deliver the items that were missing, and then completely stopped responding to me. I never received the missing items and was never compensated for being overcharged. If you're lucky you'll have a great experience, but if not, expect items to be missing and your order to be late like mine was. The bottom line is that the quality of service isn't consistent, and honestly not worth the frustration or hassle. You're better off with an app that consistently delivers quality like Carrefour or Breadfast.
17 people found this review helpful
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InstaShop DMCC
March 19, 2020
Hello Kayee,, we are so sorry to hear about the recent experience you had with us, if you are facing any such issues please reach out to our customer service team via the "contact us" section in the app so we can help you out ASAP. The InstaShop service is about convenience and if anything unexpected happens our team is always available to help you
Emily Poppe
June 16, 2020
Absolutely horrible app. Most products are usually gone but don't reflect it on the app. When I get a call telling me to choose substitutions, I open the app and immediately the time expires, so I basically just don't get what I ordered or I have to talk to the shop and they have no idea what's going on. I'd much rather just go to the store.
46 people found this review helpful
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InstaShop DMCC
June 21, 2020
Hello Emily, we are sorry to hear about the recent experience you had with us. Whenever you need help please reach out to us via the "contact us" section of the app, our customer service team is always available to help you out. We are sorry for the inconvenience, we are trying hard to improve the service as we speak, thank you for your patience.
Czai DC
August 21, 2025
This app is giving an instapoint to use. But because of misinformation about the items and they never put "NA" when you are picking items, they will substitute it with a high price. So you are not getting a discount. They are just promoting that you have points, but they will never let you have a discount. You are paying a high amount. No less. They need to update the apps so that if some items are not available, they are listed directly. There is no need to substitute for a much higher price.
4 people found this review helpful
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InstaShop DMCC
August 21, 2025
Hi Czai, Thank you for sharing your feedback with us. We’re truly sorry for the inconvenience caused by the substitutions and how this affected your experience with Instapoints. Kindly reach out to us via email at contact@instashop.ae so our specialized team can investigate this matter urgently 🙏

What’s new

Updates you'll love:
• Access all Justlife services within instashop! Book cleaning, beauty, maintenance, and more, all without leaving the app.
• Find, select, and apply discounts faster than ever with our redesigned coupon section at checkout.