Christine Carter
TWICE now, my Tempdrop has "needed a replacement" just outside the warranty window. The first time it made sense, the second time however it was working great, then they updated the sensor/app and it won't sync without having to restart my phone and clear the cache. So according to them I need a new sensor (bought one in March 2023, so it's 1yr 7months old). Items like this should have longevity, but it seems like they're trying to do what phone companies do and make their tech break too soon.
10 people found this review helpful
Tempdrop Inc
October 18, 2024
We are sorry for the trouble you’ve had with your Tempdrop. While it’s unfortunate your sensor issues coincided with the app update, we want to reassure you that the issue isn’t related to the update, and we never intentionally cause our products to fail. We can see the support team was able to help, and hope you consider updating your review.
Brittney Zarwel
There are better FAM apps. While I LOVE my TempDrop device & have used it for years, I can't use the app outside syncing. I recently tried the Premium option (again) thinking a recent update would offer more. I was disappointed to see Fertility Awareness no longer an option for Purpose of Use (only Pregnancy, TTC, & Know my Body modes). The algorithm still doesn't properly analyze temps, even w LH & CM data, to interpret ovulation. I will stick w Natural Cycles & manual tracking.
Tempdrop Inc
October 18, 2024
Thank you for your feedback. We truly value input from our users, as it helps us continually improve. Rest assured, your comments will be taken into account for future updates.
Keeley P (Keeley P)
I generally love this app but today the app is getting stuck either on the loading screen or on the data privacy screen. No matter which option I choose, it never gets past the data privacy screen. I'm hopeful this negative review will get the engineer's attention and they fix it. I'll update my review once this issue is resolved, hopefully before the temp drop starts overwriting data.
Tempdrop Inc
October 4, 2024
We're sorry to hear about your experience, Keeley. Please reach out to our team via the app (or support@temp-drop.com) so we can assist you directly. We're committed to resolving any issues you may encounter. Thank you for your feedback and we hope you might update your review after being assisted.