WASH-Connect

4.1
15.9K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Mobile payment meets smart laundry!

ONE APP DOES IT ALL

• Convenient mobile pay for laundry
• Check machine availability and get notified when laundry is done
• Tips, Tricks and Laundry Hacks
• Request Machine Service
• In-app Support

FOR NETWORK CONNECTED LAUNDRY ROOMS

See what machines are available and in-use from wherever you are and receive real time notifications when your laundry completes.

IT’S AS EASY AS 1-2-3

Setup an account and fill in the required fields. Add funds using your credit/debit card and then find the machine you want to use and tap pay.

SUPPORT

Need help? We have multiple ways to reach our support team, day or night. Email us at: mobilesupport@washlaundry.com.

**Mobile pay is only available for WASH-Connect enabled machines**
Updated on
Feb 16, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
15.7K reviews
Alan Rager
June 5, 2024
It is slow, clunky, and annoying. The app doesn't feel like a native one, and it has too many modal dialogs. Maintenance requests go into a void, and the Bluetooth bandwidth required is annoying if your phone has a damaged antenna. Being able to track the status of my loads and get notifications when they're done is theoretically a great idea, but the app loses track of between 20-50% of started jobs, and notifications don't show up until the phone wakes from something unrelated.
16 people found this review helpful
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WASH Apps
June 5, 2024
We’re sad to hear that the WASH-Connect app didn’t meet your expectations. We want to make it right. Please contact our customer support team by email at mobilesupport@washlaundry.com. They’re available 7 days a week to assist you.
Elias Wagner
June 28, 2024
I've been using this app for two years and it has never improved. It's extremely slow to start the machine even when holding my phone next to the receiver. There is no way to stop the cycle to unlock the washer if a mistake is made, for example selecting the wrong cycle or dropping a wallet inside the machine. I never get notifications from the app until I open it despite giving the app permission to send push notifications. I wish I could just use quarters.
1 person found this review helpful
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WASH Apps
June 28, 2024
We’re sorry your experience with the WASH-Connect app didn’t meet your expectations. We’d like to make it right. Please tell us what we can do to improve the app by emailing mobilesupport@washlaundry.com. We sincerely appreciate your feedback.
Wolf Queen
March 30, 2024
I've never had a problem not connecting to a machine; technically. But wow... I definitely find that the connectivity is not great for the machines and the notifications just don't come in for any phone. I've had three different ones while using this app and none of them have received any timely notification( within 45 to 30 minutes of the actual stop time). The only reason that I wouldn't give it a one star is because it does work for every machine that I've tried it with us far.
10 people found this review helpful
Did you find this helpful?
WASH Apps
March 30, 2024
We’re sad to hear that the WASH-Connect app didn’t meet your expectations. We want to make it right. Please contact our customer support team by email at mobilesupport@washlaundry.com. They’re available 7 days a week to assist you.

What's new

• We're always listening to user feedback to make WASH-Connect better. In this release, we made a few significant improvements making it easier to sign-in as well as other bug fixes and performance enhancements.