COBRA + Direct Bill by WEX

WEX, Inc.

About this app

Access and manage your COBRA + direct bill account details using the COBRA + direct bill mobile app by WEX. With a user-friendly design and access to powerful features, your account may include:
Plan Information
• Get visibility on payments made to your plan
• View notifications and receive messages from your administrator to stay up to date on your record
• Click to call or email Customer Service
Payment Details
• Make one time payments or schedule future and recurring payments using your bank account or credit card
• Get real-time updates of your payment status
• Review your payment history
Elections
• Easily select the plan that works best for you
• Use secure mobile payment technology (instead of paper!)
• View what you elected to better understand your coverage level, and easily make changes as needed

Powered by WEX Health®

Ratings and reviews

I usually don't post reviews, but I thought this might help your struggles with this app. Only safe way to pay is with a credit card. Linking to bank account for recurring payment isn't safe. I've seen personally someone cancel reoccurring payment in app/web just for it to reset back, and to come out of bank. Just inconvenience yourself and pay on the first. I opened today, and app was blank white. Only way I've found to correct this as one had mentioned. Is to uninstall the app and reinstall it

The app is useless and the company who owns it is even more useless. I have Cobra benefits right now through wax and Meritain services it for Aetna. I've had Cobra in place since June. There are so many problems with this app and with WEX that I can't even go into the details. It's best to go to the Web version versus using this app. It's useless.

This app is virtually useless. It has no access to the information you actually need to view. There is also no way to switch straight to the website from the app so you can access the information you're looking for. There is no help or support inside the app and that is extremely frustrating when you only have so long to take care of the paperwork and verification required by them.

What's new

• Bug Fixes