Overall a decent app to view and keep track of my FSA. However, I have one HUGE complaint. You cannot upload receipts through the app until after the "auto substantiation" doesn't go through. This has taken 3-4 months after the bill has been paid. So, I have to dig through months of documents to find the necessary receipt. PLEASE fix this so receipts can be uploaded as soon as the claim shows up. It is VERY frustrating in the current format. Thank you.
Cannot accept .pdf receipts and cannot change the directory where you search for receipt images. Major oversight which needs to be fixed.
It's a good mobile version for the web service platform. I would like it even more if the document submission would allow cropping of image of documents that needs to be submitted.
It's not supported any more and there isn't an update available
Making me change my password and the guidelines don't work.. Fix your app so it can be used and don't require ridiculous password settings. Use finger prints like other financial apps.
Horrible even after paying for service. The product and services are arcahiac, the reps tell me that they have limited access to my account detail a and cannot provide me full service. The HSA uses bellbank platform and has very limites capability to update status of a transaction. Investments cannot be made from the app, for that you need to go to the desktop version. The transaction request can take 5 business days to complete, what a joke. That after paying $2 every month for the services. I really expected more, however, it cannot do even the basics and reps do not seem to have training on the product as they had difficulty in understand ing what page i was and what i had done. Please improve your services and the product.
If supported or applicable to your account(s), our app version 4.9 provides you with:
• Dynamic and Enhanced Dashboard - provides the ability to pay manually created expenses from a consumer’s HSA or Notional Accounts
• No Immediate Logout from App - enables seamless navigation between the WEX Health Cloud Mobile app and other app(s) without immediate logout
Using myCafeteriaPlan's Mobile App, you can check your available balance & more.
With JFAFlex Mobile you can easily check your available balance & other details.