1.8
5.65K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Your journey starts in your hand. Here's an update for a fresher look and a more comfortable experience.
Login easier with a variety of login options with Member Login or Google Login. A more fun and dynamic appearance is ready to delight you.
We value your time as much as you do, so we shortened the loading duration and make it faster.
Have simpler steps to book your flight and organize the list to your needs effortlessly with Sort & Arrange feature.
Be more efficient and choose your payment methods, we prepare more options here in our latest version.
Updated on
Oct 3, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Device or other IDs
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted
Committed to follow the Play Families Policy

Ratings and reviews

1.9
5.59K reviews
Dian Saskia
August 15, 2025
doesn't work as expected. - No matter how many times I repeated the order, it doesn't count the cost for the extra baggage and insurance I ordered. - There's no "back"/"previous step" facility once you rich the payment process. So when I got the problem in point 1, I should close the app. - It doesn't have facility for checking our unfinished order. When I open the app again, I couldn't access the previous order. BUT the seat I choose previously isnt available because of that previous order.
4 people found this review helpful
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Citilink Indonesia
August 20, 2025
Good morning Sir/Madam, Thank you for the review provided. We apologize for any inconvenience. Please be willing to send complaint details via email customercare@citilink.co.id to help us understand the problems you are experiencing. We are waiting for confirmation and we will be happy to help. Thank you Citilink Customer Care.
Li_G'sG
November 15, 2024
It's been error since several months ago, but nothing's changed. What annoys me is that the check in counter staffs not even know it, or maybe just pretend. I'd prefer another airlines until you fix it. Update: Fixed after I reinstalled it, but still a bit slower than another travel apps. Please don't set round-trip as the default flight search.
14 people found this review helpful
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Citilink Indonesia
November 9, 2024
Good Evening Sir/Madam, Thank you for the review provided. We apologize for any inconvenience. Please be willing to send complaint details via email customercare@citilink.co.id to help us understand the problems you are experiencing. We are waiting for confirmation and we will be happy to help. Thank you Citilink Customer Care.
Febrisya Ginting
January 31, 2023
They need to update it. Calendar took so long to load, and when you click, you need to wait few seconds until it load another page. I can't change my birthdate info. Won't let me change any profile info. Can't click anything on it. Please upgrade your app and web. It's disappointing since I think this is the best budget airplane but poor maintenance for website.
26 people found this review helpful
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What’s new

Enhanced App Stability
Technical improvements for optimal performance. Ticket booking is now more stable and enjoyable.

Smoother Booking Management
Check-in and rescheduling are now easier and more efficient.

Optimal Display Across All Devices
Perfect display on all screen sizes for your comfort.

Thank you for your trust. We continue to innovate to provide the best experience for every journey you take.