MPLS Parking

City of Minneapolis

About this app

Parking convenience is at your fingertips with the MPLS Parking app. Pay for parking on your mobile device, get notified before your time runs out, and extend your time without visiting a parking meter (note that time extension rules vary location by location).
Key features of the app include:
• Mobile Payments via smart phone or web
• Find my car (for those of us who forget where they parked)
• Face ID

Registration for MPLS Parking is free: just create your account via the app. Once you’ve created an account, you can park and pay for parking in any location parking is available in Minneapolis.
How to Use the App:
• Create an account
• Choose the vehicle license plate
• Select your location on the map
• Use the dial to choose how long you want to park
• Confirm your payment
• Snow Emergency Alert

Payment with MPLS Parking App is ultra secure. Your data is protected and our process is certified via 3rd party audit against Payment Card Industry Data Security Standards.

Ratings and reviews

Keep getting a "payment has not been processed. Please try again later" error message without the app ever letting me get to the screen where I choose time/confirm that I want to park. Has been working very intermittently. Troubleshot all other factors (confirmed address, card, ensured previous parking charges weren't pending) and the poor customer service team was stumped. Was basically left with the option "hope I don't get a ticket til I can get down to the kiosk!"

Despite the error message, it consistently displays "Payment could not be processed. Try again later.", it does process the payment without confirming in the app or via email. In fact, it processed the payment EVERY TIME, per instruction, I tried again. I have currently 13 charges (over a few days) for parking sessions that were never confirmed. GIVE ME MY MONEY BACK. Btw, the link to "help" is broken. No help exists to get your money back.

If I could give O would. Went through a parking transaction, added a new vehicle & when the txn went through, the wrong vehicle set to park. I called support immediately& explained the situation, asking to update the txn. Not only was I informed that the txn could not but updated, but also there was no way to cancel or refund. My only option was to double pay. I asked to speak to the person who gave this info & was denied. No system exists where a txn cannot be altered. Dishonest & disappointing

What’s new

Be warned when a snow emergency is in effect, and have direct links to the winter rules!