AT Mobile: Find your way

Auckland Transport

About this app

AT Mobile makes it easy to move around Auckland. It helps you plan and track journeys across AT Metro bus, train and ferry services, or go by bike or on foot. Whether you are a frequent commuter, an occasional traveller or a new to Auckland explorer, join over 250,000 other users and take an easy journey around Auckland

Find your best route - Use the Journey Planner to find out how to get to your destination, and save your regular trips. Maybe you want to get there by bike or on foot? Journey Planner will show you walking and cycling journey options too.

Real time departures - Save time by knowing when you need to be at your stop or station, and even track the live location of your service. Save your favourite stops and stations for quick access when you're out and about.

Enjoy an easy journey - Going somewhere new, or just want to relax on your journey? We'll let you know when it’s time to board or to get off.

Shared scooters and bikes - Check live location of scooters or bikes near you and unlock in the provider app.

Manage your AT HOP balance - Don’t wait till you get home, check your balance on the go, find nearby top-up locations, and easily top-up.

Disruption alerts and info - Want to be kept up to date when services change? We’ll let you know when your frequently used routes or stops are disrupted, based on your travel using registered AT HOP cards. Or you can subscribe to the specific routes you use, at the time of day you usually travel.

Train Line Status - Check how your train line is running before you head to the station, for any disruptions or delays.

We're always working to improve the app to make it easier for you to get around Auckland. Please send us feedback in your reviews or via the "Contact Us" area in the menu - we'd love to hear from you.

Ratings and reviews

Can't change athop card so I can't check my current balance. Emailed them and they sent me a donotreply saying to reinstall the app which made no difference and to use an internet browser instead to check my balance. What's the point of the app then?! Please fix this, thanks.

This app so stupid. How is something so simple yet so hard to use! You can't remove lost cards, the cards just stay on your app, so when you get a new one for your kid because they lost it you top up the wrong card. So fricken annoyed. You have to log in everytime.

Slow and unresponsive, app freezes half the time. Plain frustrating just like the trains and bus services. Just keep increasing fares and reducing service.

What's new

We're continuing to improve the AT Mobile app experience for new users to highlight key features of the AT Mobile app to help make your travel around Auckland easier.

We're also updating the app to support changes to fares and concessions for customers under 25 years old from 1 May 2024.