
Adhoksh Ravishankar
I'm unable to sign in on the app after I changed the phone. Post the initial log in with the mobile number and OTP, when I go to the menu to create my profile and enter my Aadhar car details, it says invalid. If I select the DigiLocker option and click on proceed, nothing is happening. Else, I know how super useful this app as I've seen my parents have a seamless experience at the departure gate.
2 people found this review helpful
Digi Yatra Foundation
October 31, 2025
Dear Adhoksh, thank you for bringing this to our attention. There seems to be a temporary issue with the direct Aadhaar validation service, which may be causing the registration error. Our team is aware of this and working to resolve it at the earliest. Please try again shortly. Team DYF

Himani Choksi
Good initiative, But application is poorly executed. In case of multiple Passes from PDF, no option for Which one to capture. Boarding pass update from image is also poor And somehow, after multiple attempts, finishing the digital processes, at the gate of Airport scanner will decline your entry and you have to do it in traditional way.
3 people found this review helpful
Digi Yatra Foundation
October 15, 2025
Dear Himani, we understand the issues you faced with multiple boarding passes and scanning at the airport gate. Kindly share your travel details at customercare@digiyatrafoundation.com so our team can review your feedback and connect with the airport team for improvement. Team DYF

Payal Bhosale
What a useless app. Installed the latest version, I have been trying to add my credentials all day. It either says "Internal Server error" and crashes right after inputting the Aadhar OTP, or it doesn't open the camera after giving it permission. Installed and re-installed the app, that didn't work either. Test your app updates properly before releasing them
1 person found this review helpful
Digi Yatra Foundation
November 1, 2025
Dear Payal, to understand your concern, we kindly request you to share specific details about the issue you're experiencing. If there's a error message you’re encountering, please include a screenshot as well at customercare@digiyatrafoundation.com. This will help our team investigate further and assist you more effectively. Team DYF