Santander Mobile Banking

Santander UK plc

About this app

Getting started

It takes just a few minutes to get started with Santander Mobile Banking.
Already a customer? You'll need your Personal ID, the phone number and/or email address that you've registered with us and your Security Number.
Open the app and select 'Logon'.
Follow the on screen instructions

Once set up be sure to allow 'push notifications' to see any messages from us on your phone’s home screen.

New to Santander? You can now open a Personal Current Account using our app. Simply open the app and select 'New to Santander'.

We'll guide you through the application process to set up your account straight away.

Remember …

Never share a One Time Passcode (OTP) or your Security Number with anyone. Not even a Santander employee.
Santander will never ever call to ask to log on to your mobile device or computer, or ask you to download any type of software.

Interest rates within our Play Store images are for visual purposes and may not be the latest rates.

(English language only)

Santander Mobile Banking will not run on devices that have been rooted.

Please make sure you have the latest Android software on your phone so that our app runs smoothly. Your device will need to be running Android version 8 or above to use this app. If you are unable to update to this version, please log on to Santander Online Banking to access your accounts.

Android and Google Play are trademarks of Google Inc.

Santander UK plc. Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. Registered Number 2294747. Registered in England and Wales. www.santander.co.uk. Telephone [phone]. Calls may be recorded or monitored. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 106054. You can check this on the Financial Services Register by visiting the FCA’s website www.fca.org.uk/register. Santander and the flame logo are registered trademarks.

Ratings and reviews

The only reason I installed this app was to attempt to restore notifications to show that payments have gone in. I was disappointed when Santander ceased these notifications in May, but I wrongly thought that they could be reconfigured via the app - how wrong I was !!. Please restore those notifications ? Response - but they are not the messages I want. I am fed up with repeatedly accessing the app just to see when certain payments are in - it is important also for those who do NOT want an app.

EDIT 100825 ~ Well, after (checks edit history) a YEAR and 4 months, the widget returns ('shortly' eh). Naturally it's ridiculously large, glowing white and the 'refresh' circular arrow works when it pleases, but yeah - we got there, eventually. As for the rest of the app: everything seems long winded, changing a payee reference process is just silly, and WHY are there accounts and their respective cards on the home screen?? Seriously, sub menus, Barclays and Nationwide can do it, why can't you?

Generally I like Santander but there's many teething issues that don't seem to be rectified. Is the balance widget meant to be working now? Been waiting a long time. Mine and my friend's doesn't work. Says 'Something went wrong, widget is currently unavailable'. Also sometimes when sending payments, balances don't immediately update, so I'm left unsure if a payment was sent, or what the actual balance is. Sometimes closing and opening the app corrects this but it's just laborious in big 2025.

What’s new

In this release:
- You can now see more details about your contributions to Santander ISA accounts
- We’ve also fixed some bugs and made some under the hood improvements