TSB Mobile Banking

4.6
235K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Say hello to your mobile banking app.

See all your TSB accounts in one place
Manage your money on the go – check your balance, pay a bill, send money, move money – into a savings account or into a Savings Pot. You can also:

• Open a TSB current account
• Register for Digital Banking
• Log in securely with your fingerprint or face ID
• Identify a payment by the retailer logo next to the transaction

What you need to use this app
You’ll need to be a personal TSB customer and have a device running Android 9.0 or above. You'll need to be a UK resident to apply for new products.

Having problems?
• Have you looked at our mobile app FAQs?
• If you’re having trouble logging in, follow our helpful interactive guide
• Check our service status to see if everything is running as it should be.

Important information
This app is intended for TSB personal Internet Banking customers. Terms and conditions apply, see 'Ways to bank with us' on: https://www.tsb.co.uk/legal/.

Coverage and Location
Our app and services may be affected by your phone's signal and functionality. In some countries it may be illegal to use some internet and mobile banking services. Please check before you travel.

TSB Bank plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no SC95237.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240.

TSB Bank plc is covered by the Financial Service Compensation Scheme and the Financial Ombudsman Service.
Updated on
Mar 11, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Financial info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
228K reviews
Margaret Nicholson
March 24, 2025
EDIT: I wish the app would alert you instantly when you've received money or money has left your account like other banking apps do. EDIT: Since you did maintenance on the app and the site last night, I now can't log in on either... I keep getting a message saying that something went wrong and to Tey again later. I need to log in urgently. Works well, my only issue is that I can't cancel my direct debits from the app.
14 people found this review helpful
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TSB Bank plc.
March 31, 2025
Hello Margaret and thanks for reaching out. We are very sorry the app is not working for you. May we ask that you fully delete the app and reinstall ensuring you have version 8.9. For further support visit www.tsb.co.uk/help-and-support. Thanks Team TSB.
Car SalesIt
November 28, 2024
When entering a payment to a new recipient, app loses all the information I entered on the New Payee screen whenever I switched to email to look up the information because I was returned to the Top level screen for entering a new payment. I was forced to jot down all the new payee information on a scrap of paper (security risk) because I can't retain several items of information like Recipient Company, Account No , Sort code etc in my head. Please improve this aspect of the app, it's annoying.
3 people found this review helpful
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TSB Bank plc.
December 3, 2024
Hi, Thanks for reaching out and letting us know your having this issue. We are very sorry and apologise for any inconvenience. We are always working hard to improve the functionality, I will pass this on to the team, thanks again, Team TSB.
Caitlin / ケイトリン
October 10, 2024
I like the savings pots feature, but not much else. App has a tendency to stop working, crash, or be unable to change information and save properly. I want to keep my savings pots, so I won't change bank, but it's seriously annoying trying to use this app. I have to uninstall and reinstall it at least once a month.
22 people found this review helpful
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TSB Bank plc.
October 16, 2024
Hi Caitlin, we experienced some issues on 10 Oct and we apologise for the inconvenience. This was resolved on the day and you should be able to log back in. I'm very sorry.

What’s new

We’ve made a few fixes that’ll improve performance.

We’re always keen to hear what you think of the app – if you have time, please review it for us.