TSB Mobile Banking

TSB Bank plc.

About this app

Say hello to your mobile banking app.

See all your TSB accounts in one place
Manage your money on the go – check your balance, pay a bill, send money, move money – into a savings account or into a Savings Pot. You can also:

• Open a TSB current account
• Register for Digital Banking
• Log in securely with your fingerprint or face ID
• Identify a payment by the retailer logo next to the transaction

What you need to use this app
You’ll need to be a personal TSB customer and have a device running Android 9.0 or above. You'll need to be a UK resident to apply for new products.

Having problems?
• Have you looked at our mobile app FAQs?
• If you’re having trouble logging in, follow our helpful interactive guide
• Check our service status to see if everything is running as it should be.

Important information
This app is intended for TSB personal Internet Banking customers. Terms and conditions apply, see 'Ways to bank with us' on: https://www.tsb.co.uk/legal/.

Coverage and Location
Our app and services may be affected by your phone's signal and functionality. In some countries it may be illegal to use some internet and mobile banking services. Please check before you travel.

TSB Bank plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no SC95237.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240.

TSB Bank plc is covered by the Financial Service Compensation Scheme and the Financial Ombudsman Service.

Ratings and reviews

Have to say this is the worst app to login into , wants 2 passwords. Then wants one but you put the wrong one in and locks you out and you have to reset everything. Then guess which it wants ridiculous. All other banking/ credit card apps you set a pin up, much quicker and easier to login. Only plus I will agree that it is easy to use once in and can find info easily.

When entering a payment to a new recipient, app loses all the information I entered on the New Payee screen whenever I switched to email to look up the information because I was returned to the Top level screen for entering a new payment. I was forced to jot down all the new payee information on a scrap of paper (security risk) because I can't retain several items of information like Recipient Company, Account No , Sort code etc in my head. Please improve this aspect of the app, it's annoying.

like other users, the fingerprint feature fails after getting a new phone currently running Android 14. I have followed steps suggested on the app itself, and have uninstalled, cleared cache, reinstalled etc. fingerprint response says it is incorrect, then maximum attempts reached. all other apps work on this device that use fingerprint. This is as of 25 July 2025. I have tried forgetting all enrollments and setting up app again, but still the same issue persists.

What’s new

We’ve made a few fixes that’ll improve performance.

We’re always keen to hear what you think of the app – if you have time, please review it for us.