
Shruti “Itsmeshru”
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I had an account problem and I called the customer care twice today with absolutely no help from them. The first lady who I talked to, I asked very politely if she speaks english bcoz my German isnt that good. She replied " Nein, das ist ein Deutsches Bank" and directly closed the line. The 2nd, I got another lady, and I asked the same and got told that, " Wir dürfen nicht auf English sprechen". You are happy to take money from frigging foreigners but it somehow isnt of your comfort to help thm
Postbank - eine Niederlassung der Deutsche Bank AG
October 10, 2025
Thank you for your feedback. If you have any questions about the Postbank app and its functions, please contact our customer service on 022855005500

Racine Stephan
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it's stupid that I have to use this app for this and my husband can't do it on the computer. I don't think apps are safer... he doesnt want the app on his old phone, he wants to use the computer and the aproval link up didn't work over the computer.....he now can not Transfer money at all on a computer. He will be contacring postbank.
11 people found this review helpful
Postbank - eine Niederlassung der Deutsche Bank AG
November 20, 2025
With the Postbank app, you can also only grant approval via the integrated best sign procedure and log on to the Postbank Website. If your husband wants to work with the account, ask him to set up the Postbank App on his mobile phone. If he needs support, our customer service is the right contact person on 022855005500

Christoph Nocula
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I don't know... The latest update addresses totally unnecessary things, like overcomplicating internal transfers with Multi-Screen / step approach, which was the least problematic function in the app before and used by me really regularly. Are the Postbank app devs or consultants really focused on the real problems, besides bling bling and fancy 3-4 step swiping wat used to be 1-2 step op?
Postbank - eine Niederlassung der Deutsche Bank AG
December 12, 2025
Thank you for your feedback. The App is constantly being developed and innovations implemented.
Wir danken dir für dein Feedback. Die App wird stetig weiterentwickelt und Neuerungen implementiert.