ForgeRock Authenticator

Ping Identity Ltd

About this app

ForgeRock Authenticator works in conjunction with the ForgeRock Identity Platform to deliver secure, yet easy access to apps and services.
Users can register their phones, using QR codes, to receive notifications or generate One-Time Passwords which can be used to securely log in.
Features include:
- Automatic setup via QR codes
- Support for multiple accounts
- Support for Time and Counter based One-Time Password generation

ForgeRock Authenticator works with OpenAM's "ForgeRock Authenticator (OATH)" or "ForgeRock Authenticator (Push)" authentication modules.

Ratings and reviews

I've been using the app for several years for 2-factor authentication. I wish I never would have started using it. First, the latest update doesn't work. I'm unable to access authentication data I've set up for over 20 sources. Second, there's no way to backup your data or migrate it elsewhere. Which is why I've hung onto this app for so long. I'm thinking I really should probably just be happy the Forgerock update screwed up all of my two factor authentication accounts I had set up. Now I can set up Google Authenticator, which offers backups and data transfers.

the authenticator works fine in principle but is missing an export function. I just got a new phone and wanted to transfer all my OATH factor codes to the new one, but there is no export or transfer option! That means setting up two factor authentication again for >10 accounts that I used to manage with forgerock. I won't use it again on the new phone, that's for sure.

Inconvenient - On motorola devices, forgerock account gets deleted after Android security patch update. If this issue is fixed I'll change the rating to 2 stars. Not Optimised - Somethimes it takes ~20 seconds to come to the otp screen. Fix it and I'll give 3 star. Unreliable - The reson I have to open the app is because push notifications doesn't work mostly. Make it reliable like other authenticators. Just copy the Microsoft Authenticator code for god's sake. Then I'll give 4 stars.

What’s new

Included in this release:
- Fixed crash issue for some devices running Android 13
- Minor improvements