Lime - #RideGreen

Neutron Holdings, Inc.

About this app

You have places to be and people to see. Get there easily and on time with an emissions-free Lime e-bike or e-scooter!

START YOUR RIDE IN 3 STEPS
Step 1
Download the app, create an account and accept our terms and conditions https://www.li.me/user-agreement
Privacy Notice
https://www.li.me/legal/privacy-policy/

Step 2
Find a nearby Lime vehicle on the map (vehicle availability depends on your city and supply)

Step 3
Unlock your vehicle by scanning the QR code, entering the plate number, or by tapping a button on the app.
RIDE RESPONSIBLY
A safe community starts with riding responsibly. It’s important to remember the rules of the road before every ride. You should always:

- Ride in bike lanes, never on sidewalks
- Wear a helmet when you ride
- Park clear of walkways, driveways and access ramps
- Visit https://safety.li.me/ to learn more

#RIDEGREEN
Lime is on a mission to build a future where transportation is shared, affordable and carbon-free.


You can read more about Lime’s products and services, including how we calculate our prices in our terms and conditions https://www.li.me/user-agreement.

Ratings and reviews

Unfortunately while it's super convenient, it's also very buggy sometimes to the point where it takes a frustratingly long time to end rides. I definitely waste time and money just to save time by riding lime. Need to fix the buggy app. It's just so bad lately because previously it has been good. Something changed. Maybe lime is using cheaper servers or having layoffs losing talent who knows.

The battery don't last too terribly long, and I wish they went faster, but there are so many scooters around the area that the battery issue doesn't really matter that much. For commuting, they do just fine but for joyriding, a 5 or 10 miles an hour top speed increase would be wonderful. All in all, I get five stars.

As a first-time user in Cincinnati, I encountered issues with extra charges. Lime held an additional $5 on my account and I was unexpectedly charged $29.89 after 58 minutes of riding. Customer support offered a $10 refund, but I was charged an extra $10 on 09/06/2024. Despite weeks of emailing, the issue remains unresolved. I eventually got the extra $10 refunded, but not the original refund that was promised. This has been a frustrating experience with no phone support available.

What's new

We regularly update the app to make your rider experience even better.

Love the app? Rate us! Your feedback keeps us running :-)

Question or suggestions? Tap Help in the Lime app!