GoTo

GoTo Group, Inc.

About this app

GoTo is the premier provider of flexible-work software designed to easily help you connect with customers and colleagues. The GoTo mobile app offers a simple, secure and fully integrated phone, messaging, meeting, training and webinar solution that’s ideal for communication and collaboration anytime, anywhere.

On top of that, get more ways to meet your customers' rising expectations with our multi-channel inbox communication capability through SMS, Webchat and Social Media channels, all in one place.

Simple business communication:
- Work from anywhere and stay connected with your customers and colleagues
- Use your personal device without compromising your private phone number
- Consolidate all your voice, messaging and video communications in one app
- Take advantage of HD Audio and Video Quality in all your communications
- Control all your meetings through Business Calendar Integration & Meeting Reminders

Empower your business:
- Control what business number your customers see by switching between multiple business numbers through the Caller ID Swap feature
- Make sure your customers receive calls from numbers they know by enabling Call Back with the original caller ID
- Fully manage the behaviour of an incoming call through Find Me Follow Me
- Never miss a call with Instant Response, allowing you to automatically send a text message to calls you could not answer
- Switch to your PSTN cellular phone number if you’re in a remote area where data coverage is poor
- Retrieve and merge your device’s local contacts with your company’s contacts

Engage with your customers:
- Never miss a message through Inbox, where your SMS, social, surveys, and web chat conversations are all in one place
- Assign, unassign and resolve conversations on the go directly from GoTo mobile
- Control your customer communication by initiating conversations with them

Download the GoTo mobile app today!

Ratings and reviews

**Getting a lot of spam calls/texts, we need the ability to block numbers.**I can't call coworkers on their extensions because the app thinks 3 digit numbers are emergency calls! THIS NEEDS A FIX ASAP!** Always buggy. Missed calls have to be cleared on each device individually. So annoying! Really appreciate the answer/reject small overlay screen instead of taking over the full screen. Developer response is very old.

I need to use this app for work as it is compatible with our phone system and for the most part it works fine. However, I would like to customize the Ringtone so that I can easily tell the difference between a work call and a personal call on my cellphone. I feel that it's kind of essential for that to be a feature. Also, it does ring slightly delayed which often makes me worry that by the time I answer the person on the other end will have hung up, but so far that hasn't happened. I did just read that the ability to change the ringtone is coming, which is great. I hope you'll post an ETA on when we could expect that update to arrive.

Good, but has a dial link bug. Generally good but does have one bug. I have my phone set up to use GoTo when I click on a phone number in Outlook. On a regular basis, the app "remembers" the last number it called from Outlook and tries to dial that number. Just now, someone called, we talked, and I hung up. Right away, the app dialed the last Outlook linked number again. This should be fixed.

What's new

Inbox
- You can now access conversations from multiple inboxes that are assigned to you by your manager

Contacts: More flexibility in saving contacts with partial information

General: Bug fixes & improvement