Rescue + Mobile for Android

3.4
3.94K reviews
1M+
Downloads
Content rating
Everyone
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About this app

*ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT TECHNICIAN YOU TRUST*
The Rescue + Mobile applet for Android allows support technicians to troubleshoot a problem you are having on your Android device. To use this application you must be receiving support from a technician who is using LogMeIn Rescue and will provide you a pin code to start the session.

Technicians have the ability to chat, transfer files, view system diagnostic information, pull and push APN configurations (Android 2.3), push and pull WiFi configuration, and more. Remote control is available on the latest devices from Samsung, HTC, Motorola, Huawei, Sony, Vertu, Kazam and more.

For more information or for a free trial of LogMeIn Rescue visit our website: https://www.logmeinrescue.com/

How to use:
1) Install the application
2) Launch the application from your Applications folder
3) Enter the six digit pin code given to you by your support technician
4) Allow your trusted support technician to connect to your device

This app uses the Device Administrator permission.

Rescue+ Mobile uses accessibility service in order to provide full remote control of this device during a Rescue session. Rescue+ Mobile does not track or control any action or behaviour through this service outside of a Rescue session.
Updated on
Jan 12, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance and Device or other IDs
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted
3.4
3.94K reviews
John Murphy
January 18, 2023
As Jamie couldn't get into my mobile as I had a download taking place. He explained it to me, and talked me through the motions. Now I understand the phone a little more, and won't need Platinum to help out with that problem next time.
1 person found this review helpful
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Shante Sims
December 23, 2022
App doesn't open, keeps stopping. I uninstalled and reinstalled three times so far, but I have to keep retrying because this is the only option I have to verify my identity.
6 people found this review helpful
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Lisa Berman
September 27, 2022
Was able to download the app but I can't open it. And I can't get any Google help either. Very frustrating when you're trying to find out if your phone has been compromised.
30 people found this review helpful
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What's new

Minor bugfixes and improvements