My SafeLink

2.7
8.6K reviews
500K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image

About this app

Here at SafeLink Wireless, we have something new!

Introducing the new SafeLink Wireless app!

Now you can manage your SafeLink Wireless benefits anywhere, at any time.

Here is how it works:
-Once downloaded, open the app and enter your SafeLink number. You will receive a text message with a code to validate your credentials.
- Once logged in, you will be able to:

Upgrade and Activate your Device
Purchase Paid Plans
Recertify your Service
Check your Balance
Call Customer Care
Retail Locator
And more.

It's everything SafeLink at your fingertips.

Not a SafeLink customer? Apply now! Visit us at http://www.safelinkwireless.com for more information

When downloading or using this App, standard data rates may apply. Information may be transmitted with a delay and may not reflect actual balances.
Updated on
Oct 25, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.7
8.36K reviews
Tammy Cooley
September 19, 2024
Cannot login to my account due to the fact that when asked for your phone number, the keyboard never comes up in order to enter the phone number, I have uninstalled and reinstalled numerous times and still nothing. After reading lots of feedback from other unsatisfied customers, it appears that this has been a problem for quite some time now. I'm not sure if SafeLink is or isn't reviewing the feedback or if they just NEED a completely new (and working) app. But I agree with many others...FIX IT!
91 people found this review helpful
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TheChemizzle
June 9, 2024
This app deserves a 0 star rating. It worked for a few weeks when it was originally released but now it is completely useless. Entering your phone number to log in doesn't pop up the keyboard and entering it manually through a bluetooth keyboard (or any other method) is futile. It will either lock up or send you to a page that just says "text". Don't bother with this app, and don't bother with Safelink. Edit: It's been almost a full year and it STILL doesn't work.
250 people found this review helpful
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Amber Beach
May 17, 2024
My keyboard won't pop up to allow me to enter my phone number up on opening the App. So that's as far as I can get. I have tried uninstalling and reinstalling the app several times. It's useless. Also, I have the TCL T607DL from SafeLink. I've had it 3 months and have never had more problems with a phone. Is you're thinking about switching to SafeLink, think again.
107 people found this review helpful
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