Sentara MyChart

Sentara

About this app

Sentara MyChart provides you access to your health information and helps you conveniently, and securely, manage care for yourself and your family members. With Sentara MyChart you can:

·Communicate with your care team.
·Review test results, medications, immunization history, and other health information.
·Schedule and manage appointments, including in-person visits and video visits.
·View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you.
·View and pay your medical bills.
·Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app.

To access Sentara MyChart, you must first create a Sentara account. To sign up for an account, visit Sentara.com or download the app and click on Sign Up. After you’ve signed up, turn on fingerprint authentication or set up a four-digit passcode to quickly log in without needing to use your Sentara username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in Sentara MyChart.

Have feedback, or need assistance creating your Sentara account? Email us at [e-mail].

Ratings and reviews

Generally, the app works as described. I would argue that there are too many different screens where pertinent information may reside. A search function might help. My biggest annoyance lies in the lack of an option to allow the device to take screenshots. Levels of privacy should be an opt-out. It is incredibly inconvenient neither being able to copy text, nor take screenshots.

The app's menu is large, & the messaging section is confusing. To upload 5 related documents requires replying 4 times to your own first msg ("one attachment is allowed"). Where to upload documents in the app is not in the menus. A text saying info has been added to MyChart, doesn't say where it was added; it's also not shown on the menu. DANGER! A sent reply to a msg can't be changed, & delete deletes msg & reply; you can't delete & resend, or recover the message. The app is FRUSTRATING to use.

this app used to work well now it's junk!! i just updated it and now I can't access anything.. not appointments not test results, can't request refills.. NOTHING!! it gives me an error message that says this app has a bug!! please try again after the developer has done an update.. Sentara has really dropped the ball in alot of areas since coming to our little town. and by the looks of the other ratings I'm not the only one who feels this way.

What's new

Various fixes and improvements for your Sentara MyChart experience.