Cikgu Sheme Sheme math
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Lousy app. Point is, during claim process, you need to always referring to other documents in your phone. If you do that more than 2 times, all your information gone! You need to keep re doing. Secondly, you can only attach one picture! You cant select later in your album. Did developer see this? Lousy. Morever, while they want you to used apps, they still using additional for a document upload! Great apps!
9 people found this review helpful
Etiqa Insurance & Takaful
August 29, 2024
Dear user, we are sorry for the unpleasant experience you had with our app. Appreciate if you can send your details to etiqamysupport@etiqa.com.my. Our support team will assist you further. We hope to hear from you soon.
W Lih
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Unable to submit claim. When trying to add bank details it throws null exception error. Simple form submission also can fail. Only departure can add layover but no option for layover return flight. Buying insurance is so easy but to submit claim is a painful experience! Don't bother submit your claims from the app. Is not even recorded in their system. Wasting our time.
3 people found this review helpful
Etiqa Insurance & Takaful
July 23, 2024
Dear User, we sincerely apologies for the inconvenience. To help you with this, we would like to know your issue in detail. Kindly write to us at etiqamysupport@etiqa.com.my. We will help you at the earliest.
N I Azmi
This app is rubbish. I bought travel insurance from etiqa website, was prompt to download their app to view my policy but cannot even register to the app. And the chat bot and agent help was almost non existance. Just send us the policy copy through email first at least. Instead of make it easier, this app make it more difficult
1 person found this review helpful